Customer Support Specialist

4 days ago

Belgaum, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title: Customer Service Representative">

This role is an excellent opportunity for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The primary goal of this position is to provide exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently, and maintaining a positive and professional attitude.

About the Role
  • Handle customer inquiries with empathy and efficiency
  • Resolve issues promptly and maintain a positive attitude
  • Maintain accurate customer records using Excel and internal tools
  • Ensure timely follow-ups and status updates to customers
  • Coordinate with internal departments for quick resolutions
  • Track complaints, returns, and exchanges efficiently
  • Suggest process improvements for a better customer service experience
  • Prepare daily/weekly reports for management review
Required Skills and Qualifications
  • Bachelor's degree in any discipline
  • 2 to 3 years of relevant experience in customer support or service roles
  • Fluent in English (spoken and written)
  • Excellent communication and interpersonal skills
  • Proficiency in MS Excel (data entry, filters, reports)
  • Strong follow-up and time management abilities
  • Ability to stay calm under pressure and handle multiple tasks

As a valued member of our team, you will have the opportunity to work in a dynamic environment that values innovation, teamwork, and continuous improvement. We offer a competitive compensation package, including benefits and opportunities for growth and development.

  • Customer Support Specialist

    2 hours ago

    Belgaum, Karnataka, India beBeeSupport Full time ₹ 30,00,000 - ₹ 50,00,000

    Customer Support SpecialistWe are seeking a skilled and customer-focused professional to join our team as a Customer Support Specialist.About the Role:Provide exceptional customer service and support via phone, email, or chat.Resolve customer complaints and issues in a timely and professional manner.Collaborate with internal teams to ensure seamless service...

  • Customer Support Specialist

    5 days ago

    Belgaum, Karnataka, India beBeeGaming Full time ₹ 55,00,000 - ₹ 75,00,000

    German Language Expert OpportunityWe are seeking highly skilled German language experts to join our team as Gaming Support Specialists.This is a unique opportunity to build a rewarding career with a leading gaming industry player, providing exceptional customer support services to clients around the globe.Our ideal candidate will possess excellent German...

  • Chat Support Specialist

    4 days ago

    Belgaum, Karnataka, India beBeeCustomerSupport Full time ₹ 30,000

    Job Title: Chat Support SpecialistThis role requires individuals to deliver exceptional customer experiences via chat, fostering a culture of excellence and customer satisfaction.Key Responsibilities:Engage with customers through timely and effective chat supportProvide accurate and professional resolutions to customer inquiriesMaintain multiple...

  • Customer Growth Specialist

    2 hours ago

    Belgaum, Karnataka, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Description:The primary objective of this role is to devise and execute customer relationship management (CRM) strategies in alignment with business goals. The CRM Manager will focus on engaging customers, retaining them, and fostering growth through effective utilization of CRM platforms.This position involves overseeing a team of CRM specialists,...

  • IT Support Specialist

    4 days ago

    Belgaum, Karnataka, India beBeeItSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    IT Support Specialist PositionThis role involves working in a full-time remote capacity to provide technical assistance for desktop computers, identify and resolve hardware and software issues, and support the installation of new equipment.Responsibilities include offering continuous interaction with end users to ensure timely resolution of technical...

  • Dedicated Customer Support Representative

    2 hours ago

    Belgaum, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    About The RoleWe are seeking a highly skilled and dedicated individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer inquiries, complaints, and transactions in a timely and...

  • Technical Support Specialist

    4 days ago

    Belgaum, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistDescription:We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the performance of our IT infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters.You will be required to report any...

  • Support Specialist

    5 days ago

    Belgaum, Karnataka, India beBeeExpertise Full time ₹ 45,00,000 - ₹ 75,00,000

    Job Opportunity:We are seeking a highly skilled and experienced professional to fill the role of Support Specialist. As a member of our team, you will be responsible for providing top-notch support to our customers and ensuring their needs are met in a timely and efficient manner.Key Responsibilities:Provide exceptional customer service through phone, email,...

  • Technical Customer Support Specialist

    5 days ago

    Belgaum, Karnataka, India beBeeWindows Full time ₹ 9,00,000 - ₹ 12,00,000

    Discover a rewarding career opportunity as a Windows Support Professional. We are seeking highly skilled individuals to join our team and provide exceptional customer service via chat support.About the Role:This position involves being the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. You will be responsible...

  • Support Customer Care Specialist

    8 hours ago

    Belgaum, Karnataka, India beBeeCommunication Full time ₹ 25,00,000 - ₹ 40,00,000

    Customer Support RoleNetTech Solutions provides innovative solutions to clients, delivering exceptional results.The Customer Service Representative plays a crucial role in ensuring customer satisfaction and enhancing the overall customer experience.Key Responsibilities:Addressing customer inquiries and concernsResolving issues in a timely and efficient...