Dedicated Customer Support Representative
6 hours ago
We are seeking a highly skilled and dedicated individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:- Handle customer inquiries, complaints, and transactions in a timely and professional manner.
- Assist customers with product-related issues, order status, and general information.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Fluent English language skills (spoken and written) to communicate effectively with customers.
- Prior experience in customer service, call center, or BPO is preferred.
- Strong problem-solving skills and ability to handle customer complaints effectively.
- Good typing speed and proficiency in handling email, chat, and CRM tools.
- Ability to multitask and work in a fast-paced environment.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Others:This role requires flexibility, adaptability, and a commitment to excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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