Career Opportunity for Customer Service Representative

2 days ago


Belgaum, Karnataka, India beBeeCustomerService Full time ₹ 80,000 - ₹ 1,20,000

Job Title: Career Opportunity for Customer Service Representative

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer support via various channels.

About the Job

This is an exciting opportunity to work with a dynamic team and contribute to the success of our organization. As a Customer Service Representative, you will be the first point of contact for customers, handling their inquiries, and resolving issues in a timely and professional manner.

  • Contact Channels: Email, Phone, Chat
  • Team Collaboration: Work closely with cross-functional teams to enhance efficiency and streamline workflows
  • Operational Process Improvement: Assist in the implementation and improvement of operational processes
  • Special Projects: Participate in special projects and initiatives as assigned
Requirements

To be successful in this role, you must possess the following skills and qualifications:

  • Language Skills: Fluent in English and Malayalam
  • Microsoft Excel: Well-versed in Microsoft Excel
  • Customer Inquiry Handling: Prior experience in customer inquiry handling is preferable
  • Attention to Detail: Detail-oriented with a focus on accuracy and quality


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