
Career Opportunity for Customer Service Representative
2 days ago
Job Title: Career Opportunity for Customer Service Representative
We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer support via various channels.
About the JobThis is an exciting opportunity to work with a dynamic team and contribute to the success of our organization. As a Customer Service Representative, you will be the first point of contact for customers, handling their inquiries, and resolving issues in a timely and professional manner.
- Contact Channels: Email, Phone, Chat
- Team Collaboration: Work closely with cross-functional teams to enhance efficiency and streamline workflows
- Operational Process Improvement: Assist in the implementation and improvement of operational processes
- Special Projects: Participate in special projects and initiatives as assigned
To be successful in this role, you must possess the following skills and qualifications:
- Language Skills: Fluent in English and Malayalam
- Microsoft Excel: Well-versed in Microsoft Excel
- Customer Inquiry Handling: Prior experience in customer inquiry handling is preferable
- Attention to Detail: Detail-oriented with a focus on accuracy and quality
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