Technical Support Specialist
1 week ago
- Job Responsibilities
- Provide expert technical guidance to customers on integrating, deploying, and maintaining Sectona products.
- Take ownership of customer issues, identifying root causes, and resolving them promptly.
- Exceed customer expectations with timely and high-quality responses.
- Serve as a key point of contact for customer queries and ensure issues are resolved efficiently.
- Collect information and report product issues to Engineering for resolution.
- Collaborate with the training and documentation teams to address emerging issues.
- Create knowledge base articles and process documentation.
Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum 3 years of experience in Support Engineering, Customer Support, Technical Support, or related roles. Freshers encouraged to apply.
Expertise in Microsoft product stack, including Windows Server, Active Directory, DNS, DHCP, Group Policies, and IIS.
Experience with VMWare virtual environments, AWS Cloud Services, or Microsoft Azure Platforms is preferred.
Advanced technical escalation management skills.
Implement, operate, and provide level 2 support for PAM solutions.
Demonstrate understanding of risk management, security policies, and controls.
Ability to learn new technologies quickly and adapt to changing environments.
Excellent communication, customer service, and relationship management skills.
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Access Healthcare Services Full timeJob Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Access Healthcare Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Responsibilities:Provide technical support and assistance to clients via...
-
Technical Support Specialist
2 weeks ago
Mumbai, Maharashtra, India Vertoz Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to provide top-notch technical support for our products and services. As a Technical Support Specialist, you will be responsible for monitoring the stability of our products, handling technical support for all our solutions, and providing prompt...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India ConnectWise Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at ConnectWise. As a Technical Support Specialist, you will be responsible for providing technical support to users using the CW PSA software by evaluating user needs, identifying problems, and finding solutions.Key...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India NEC Full timeJob Role: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at NEC. As a Technical Support Specialist, you will be responsible for providing training and consultancy services to customers in a clear and informative manner.Key Responsibilities:Provide training and consultancy services to...
-
Technical Support Specialist
7 days ago
Mumbai, Maharashtra, India INTINERI INFOSOL PRIVATE LIMITED Full time**Job Title:** Technical Support Specialist**Job Summary:** We are seeking a skilled Technical Support Specialist to join our team at INTINERI INFOSOL PRIVATE LIMITED.**Key Responsibilities:Provide hardware support (Laptops, Desktops, Printers, Servers) and software troubleshooting.Deliver technical support via phone and email with one-call...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Vertoz Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and more.Key...
-
Technical Support Specialist
1 week ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Title: Technical Support SpecialistAt Vimerse Infotech inc, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first-line support for issues related to Mac and Windows applications. Your primary goal will be to troubleshoot and resolve common software...
-
Technical Support Specialist
2 weeks ago
Mumbai, Maharashtra, India Access Healthcare Services Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Access Healthcare Services. The ideal candidate will have 6 months to 2 years of experience in technical support for computer hardware and operating systems.Key Responsibilities:Installation of Windows and configuration of...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Vertoz Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web, Email, Hosting, Domain Name Registrations, and more.About...
-
Technical Support Specialist
1 week ago
Mumbai, Maharashtra, India Altois Full timeAbout this role:We are seeking a skilled Technical Support Specialist to join our team at Altois. As a Technical Support Specialist, you will be responsible for providing timely and accurate technical support to our clients.Key responsibilities:Troubleshooting technical issues: You will troubleshoot technical issues related to CRM software deployments and...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Vertoz Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and more.About Us:Vertoz is an...
-
Technical Support Specialist
2 weeks ago
Mumbai, Maharashtra, India D engage Full timeProduct Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team at D engage. As a Product Support Specialist, you will play a key role in collaborating with customer support teams to deliver impactful features and enhancements. You will focus on gathering user requirements and helping translate these into suitable...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeJob Title: End User Support SpecialistTata Consultancy Services is seeking a skilled End User Support Specialist to join our team.Key Responsibilities:Provide technical support for end users, resolving issues related to Windows and MAC operating systems, SCCM, and Windows Server Environment.Lead the technical team and ensure the quality of its technical...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Nerve Solutions Full timeSupport Specialist Role OverviewAt Nerve Solutions, we are seeking a highly skilled and motivated Support Specialist to join our team. As a Support Specialist, you will play a critical role in providing technical support and customer service for our in-house RMS product.Key Responsibilities:Technical Support: Provide first-line technical support for our RMS...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Vertoz Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Vertoz. As a Technical Support Specialist, you will be responsible for providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India ASSYSTEM Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our PMIS support team. As a Technical Support Specialist, you will be responsible for providing user support for various PMIS applications, including Primavera P6, Unifier, Acconex, and Enablon.Key Responsibilities:Provide technical support to users,...
-
Technical Support Specialist
1 week ago
Mumbai, Maharashtra, India D engage Full timeTechnical Services SpecialistD engage is a leading MarTech SaaS company founded by experienced entrepreneurs. We are seeking a skilled Technical Services Specialist to join our team in India. As a key member of our technical services team, you will be responsible for delivering high-quality technical support to our clients.Key ResponsibilitiesDevelop and...
-
Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India VDA Infosolutions Full timeAbout the RoleVDA Infosolutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and ensuring seamless service delivery.Key ResponsibilitiesProvide technical support to clients...
-
Technical Support Specialist
2 weeks ago
Mumbai, Maharashtra, India D engage Full timeJob Title: Technical Support SpecialistAt D engage, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:* Collaborate with customer support teams to deliver impactful features...
-
Technical Support Specialist
2 weeks ago
Mumbai, Maharashtra, India Sectona Full timeJob Title: Technical Support SpecialistAbout the Role:As a Technical Support Specialist at Sectona, you will be responsible for providing expert technical support to our customers. You will be the primary point of contact for customers experiencing technical issues with our products.Key Responsibilities:* Provide technical support to customers via phone,...