Customer Service Team Lead

Job Opportunity: Team Lead PositionWe are currently seeking a highly skilled and experienced individual to fill the role of Team Lead. As a key member of our operations team, you will be responsible for leading a team of agents to achieve daily targets while ensuring high levels of customer satisfaction and service quality.Responsibilities:Manage a team of...

Technical Lead – IT Service Management SpecialistWe are seeking an experienced and technically strong individual to lead the architecture, design, and development of IT Service Management (ITSM) implementations on the Service Now platform.The ideal candidate should possess deep hands-on expertise in core ITSM modules, scripting, integrations, and Service...

Customer Service RoleNSEG India PVT LTD is a leading provider in outsource process solutions since 2013, offering superior performance and quality in customer service and back-office processes.We thrive to maintain high standards for our services, making us the Vendor of choice. As a Customer Service Representative, you will be responsible for providing...

**Job Summary**This role is focused on leading a high-performing team of IT support specialists to deliver exceptional customer service.As a supervisor, you will be responsible for guiding team performance, managing shift schedules, workload balancing, and real-time queue monitoring to ensure seamless support delivery.Provide technical guidance and support...

Job Title: Customer Service LiaisonThis is a full-time on-site role for a Customer Service Representative at our organization. The job involves contacting potential clients over the phone, managing inquiries, and providing information about our services.Key ResponsibilitiesMaintain updated client databases by accurately recording and storing customer...

Job Title: Customer Service RepresentativeThis is a full-time on-site role for a Service Coordinator located in Gurugram. The role involves managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Responsibilities:Handle customer inquiries via phone, email, or other...

Job Opportunity:As a seasoned professional in customer service, you will be responsible for leading the implementation and support of SAP Customer Service solutions.Ensure seamless integration of SAP CS with other modules by collaborating closely with cross-functional teams.Develop and configure SAP CS to optimize customer service workflows, resulting in...

Customer Service Representative RoleWe are seeking a highly motivated and organized individual to join our team as a customer service representative. In this role, you will play a critical part in delivering exceptional customer experiences through prompt, professional, and empathetic responses.You will be responsible for managing customer queries via phone,...

Customer Service Representative Job DescriptionThe position involves providing excellent customer service and resolving issues in a timely manner.Key Responsibilities:Handling inbound and outbound calls, responding to customer inquiries, and addressing concerns.Providing product and service information, troubleshooting problems, and maintaining accurate...

Designation- Team Lead OperationsBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary Range- 7LPA-8LPAShift Details- Mon- Fri | 12:30PM- 9:30PM | Work From Office | (1-way drop-off facility for females)We are looking for a candidate with 3+ years of experience in Operations, strong communication skills, and prior experience in leading and managing...