Customer Service Representative

1 week ago


Pushkar, Rajasthan, India beBeeCustomerService Full time ₹ 4 - ₹ 5
Customer Service Role

NSEG India PVT LTD is a leading provider in outsource process solutions since 2013, offering superior performance and quality in customer service and back-office processes.

We thrive to maintain high standards for our services, making us the Vendor of choice. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.

You will assist customers with inquiries, resolve issues, and ensure a positive experience for every interaction.

Main Responsibilities:

  • Promptly respond to customer inquiries via phone, email, or chat.
  • Efficiently resolve customer issues and document interactions.
  • Provide product information and assist with navigation.
  • Collaborate with teams for issue escalation and resolution.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Sales, Marketing, Engineering, Commerce, or Management.
  • Fresher or experienced candidates.
  • Excellent English fluency is mandatory.
  • Strong customer service focus is required.
  • Excellent telephone etiquettes.

Benefits:

  • Accident Insurance.
  • Saturday half day working.
  • Best work culture.
  • Attractive Incentives.


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