
Customer Service Representative
1 week ago
Job Overview:
We are seeking a detail-oriented and customer-friendly cashier to manage billing operations and ensure smooth checkout experiences for our customers.
Key Responsibilities:
- Greet customers at the billing counter and provide a seamless checkout experience.
- Handle cash, card, UPI, and other digital transactions accurately.
- Operate the POS system, generate bills, and issue receipts.
- Maintain cash register accuracy and reconcile daily sales.
- Support returns, exchanges, and refund processes as per company policy.
- Coordinate with the sales team to ensure smooth customer flow.
- Maintain cleanliness and organization at the billing counter.
- Assist with basic stock and inventory recording when required.
Requirements:
- Experience: 1–2 years as a cashier or in retail billing operations (fashion/apparel/sportswear preferred).
- Education: Minimum 12th pass; Graduate preferred.
- Strong numerical accuracy and attention to detail.
- Good communication skills and customer-friendly approach.
- Familiarity with POS systems, UPI & card machines.
- Honest, reliable, and able to handle financial responsibility.
- Flexibility to work weekends, holidays, and peak hours.
Benefits:
- Promote exceptional customer service skills
- Develop analytical and problem-solving abilities
- Build long-lasting relationships with colleagues and customers
- Enhance teamwork and adaptability
Career Advancement Opportunities:
- Ongoing training and development programs
- A supportive work environment
- A path for career growth and professional advancement
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