Business HR Partner

5 days ago

Mount Abu, Rajasthan, India beBeeHumanResources Full time ₹ 20,00,000 - ₹ 25,00,000

Job Summary:

We are seeking a dynamic and experienced HR Professional to join our team. This role will lead human resources operations for assigned verticals, support business functions, drive employee engagement and retention initiatives, and ensure policy compliance.

  • Employee Relations: Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for assigned verticals.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
Qualifications
  • Education: Graduate degree in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.
Skills & Competencies
  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities
Additional Information
  • Work Environment: Onsite role (office location)
  • Work Schedule: Flexibility to work in shifts (rotational)

Becoming part of a global leader that drives meaningful transformation in various domains. At this organization, you'll have the opportunity to shape HR practices, contribute to a culture of excellence, and grow your career in a dynamic, people-first environment.

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