
Strategic Operations Manager
17 hours ago
This role focuses on providing strategic support to business groups by leading various operations and contributing to large-scale initiatives.
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Key Responsibilities:
The ideal candidate will have 4+ years of Business Execution, Implementation, or Strategic Planning experience. They should possess strong analytical skills, excellent communication skills, and be able to work effectively in a team environment.
- Experience with Low Code / No Code build out, additional experience including reconciliations, workflow, and OCR preferred.
- 1+ years of experience working with the Xceptor tool.
- Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of the organization.
- 2+ years' experience working within the Financial Services industry.
- Experience building partnerships and consulting effectively with leadership.
- Leadership skills including the ability to influence effectively in a matrix environment.
- Experience effectively assessing stakeholder, partner, or client needs while consulting, building solutions, and developing processes.
- Excellent verbal and written communication skills with the ability to interact professionally at all levels including executives, managers, and SMEs.
- Proven ability to work collaboratively in a team environment and deploy soft skills to move work forward despite challenges.
- Strong analytical skills with high attention to detail and accuracy with ability to evaluate data and draw meaningful business conclusions.
- Strong time management skills and ability to meet deadlines.
- Thrives in fast-paced agile, dynamic environment and can track multiple, complex projects simultaneously.
- Adapts to changing priorities and excels in ambiguous scenarios with a mindset to continue moving forward.
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