Customer Support Coordinator
4 weeks ago
We are seeking a skilled and organized Receptionist to join our team at Titan Jet Care Service Limited. The successful candidate will be responsible for managing the front desk, providing administrative support, and ensuring a positive welcome for our guests.
Key Responsibilities
- Greet and welcome guests, directing them to the appropriate person or office.
- Manage incoming phone calls, emails, and correspondence.
- Maintain a tidy and organized reception area, ensuring all necessary stationery and materials are available.
- Provide accurate and helpful information to visitors and staff.
- Receive, sort, and distribute daily mail and deliveries.
- Ensure office security by following safety procedures and controlling access via the reception desk.
- Order front office supplies and maintain an inventory of stock.
- Update calendars and schedules, arranging meetings and travel as needed.
- Keep accurate records of office expenses and costs.
- Perform other clerical receptionist duties, such as filing, photocopying, transcribing, and faxing.
Requirements
- Proven work experience as a Receptionist or Front Office Representative.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment, such as fax machines and printers.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive in resolving issues.
- Excellent organizational skills.
- Multitasking and time management skills, with the ability to prioritize tasks.
- Customer service attitude.
- High school degree; additional certification in Office Management is a plus.
Preferred Qualifications
- Front Office Representative , Microsoft Office Suite, CRM - Customer Relationship Mgmt, Customer Satisfaction, Spoken Communication Skill
Titan Jet Care Service Limited is committed to providing a positive and supportive work environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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