Reservation Team Lead

2 weeks ago


Mumbai, Maharashtra, India Accor Full time

At Accor, we are proud to offer a unique opportunity for a highly motivated and experienced professional to join our team as a Reservation Team Lead. This role is a key position in our Reservations department, and we are looking for someone who can provide exceptional leadership and guidance to our team members.

The ideal candidate will have a proven track record of successfully managing teams and leading by example. They will be responsible for ensuring that all service standards are met, and that our guests receive a world-class experience.

  • Lead and manage the Reservations team to deliver exceptional results
  • Develop and implement strategies to improve team performance and customer satisfaction
  • Collaborate with other departments to ensure seamless operations
  • Provide coaching and guidance to team members to help them grow and develop
  • Identify and address any issues or concerns that may impact team performance or customer satisfaction

We are looking for someone who is passionate about delivering exceptional customer service, has excellent leadership and communication skills, and is able to work effectively in a fast-paced environment.



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