Reservations Coordinator

4 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time
Job Title: Reservations Associate

AccorHotel is seeking a highly skilled and motivated Reservations Associate to join our team. As a key member of our reservations team, you will be responsible for maximizing room bookings and delivering exceptional customer service.

Key Responsibilities:
  • Maximize room bookings by providing a pleasant and efficient reservation service.
  • Ensure that reservations are handled effectively while maximizing revenue.
People Management:
  • Work with internal and external representatives to execute reservations.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Ensure that the team is trained on all safety provisions.
Financial Management:
  • Identify optimal cost-effective use of resources and educate the team on the same.
  • Maintain and update the corporate database, ensuring delegate information and records are accurate and up-to-date.
Operational Management:
  • Ensure that reservations requests are answered promptly and politely, with complete details recorded as per standard procedure.
  • Handle incoming enquiries efficiently and effectively, converting them into bookings.
  • Handle enquiries promptly and efficiently, with the overall objective of maximizing sales and room occupancy rates.
Qualifications:
  • Bachelor's degree from a reputable hospitality school.
  • Fresher or minimum 6 months to 1 year of experience in a similar capacity, with proven records.
  • Excellent reading, writing, and oral proficiency in English language.
  • Proficient in MS Excel, Word, and PowerPoint.
  • Ability to accept responsibility, self-confidence, motivation, drive, and tenacity.
  • Ability to enhance organizational performance and clearly delegate tasks and responsibilities.
Remote Work:

No

Employment Type:

Full-time



  • Mumbai, Maharashtra, India AccorHotel Full time

    Reservations Executive Job DescriptionAs a Reservations Executive at AccorHotel, you will play a vital role in our reservations team, responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests. Your exceptional communication skills and attention to detail will contribute to the overall success...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job Title: Reservations ExecutiveAs a key member of our reservations team at AccorHotel, you will play a vital role in ensuring a seamless and exceptional guest experience.Key Responsibilities:Guest Communication:Respond promptly and professionally to guest inquiries via various channels, providing accurate information about room availability, rates, and...


  • Mumbai, Maharashtra, India Accor Full time

    Job Summary:Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit.Key Responsibilities: Respond effectively to guest inquiries via phone,...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job SummaryWe are seeking a skilled Reservations Executive to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless reservation experience, and contributing to the overall success and reputation of our hotel.Main ResponsibilitiesGuest Communication...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job Summary:We are seeking a highly skilled Reservations Executive to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests.Key Responsibilities:Guest Communication:Respond promptly and professionally to...


  • Mumbai, Maharashtra, India NOVOTEL Full time

    Hotel Career Opportunities **Job Title:** Reservation Executive **About the Role:** As a Reservation Executive at NOVOTEL, you will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues, and coordinating all duties and responsibilities of the reservation department to ensure...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job Summary:As a Reservations Executive at AccorHotel, you will be responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests. Your exceptional communication skills and attention to detail will contribute to the overall success and reputation of our hotel.Key Responsibilities:Guest...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job Summary: As a key member of our AccorHotel team, you will be responsible for handling guest inquiries, processing bookings, and providing exceptional service to our guests.Responsibilities:Guest Communication:Respond promptly and professionally to guest inquiries via multiple channels, providing accurate information about room availability and hotel...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Primary Responsibilities:We are seeking a skilled Reservation Coordinator to join our team at AccorHotel. In this role, you will be responsible for maximizing room bookings by delivering exceptional reservation services.Key Responsibilities:Maximize room bookings by delivering a pleasant and efficient reservation service.Ensure that reservations are dealt...


  • Mumbai, Maharashtra, India NOVOTEL Full time

    Key Responsibilities:Room Reservations Planning: Coordinate room reservations to ensure seamless guest experiences.Sales and Revenue Maximization: Implement effective selling techniques to maximize room revenues.Department Coordination: Oversee the reservation department to maintain high accuracy and efficiency standards.Hotel Interests: Report any matters...


  • Mumbai, Maharashtra, India NOVOTEL Full time

    Key Responsibilities:As a Reservation Executive at NOVOTEL, you will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues, and coordinating all duties and responsibilities of the reservation department to ensure a high level of accuracy and efficiency. You will also be...


  • Mumbai, Maharashtra, India NOVOTEL Full time

    Key Responsibilities:As a Reservation Executive at NOVOTEL, you will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues, and coordinating all duties and responsibilities of the reservation department to ensure a high level of accuracy and efficiency. Additionally, you will...


  • Mumbai, Maharashtra, India Accor Full time

    Job Title: Reservations ExecutiveAt Fairmont Mumbai, we are seeking a highly skilled and detail-oriented Reservations Executive to join our team. As a key member of our reservations team, you will be responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests.Responsibilities:Guest...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job DescriptionAs a Reservations Executive at AccorHotel, you will be an integral part of our reservations team responsible for handling guest inquiries, processing bookings, and ensuring a seamless reservation experience for our guests.Key ResponsibilitiesGuest Communication: Respond promptly and professionally to guest inquiries via phone, email, and...


  • Mumbai, Maharashtra, India Accor Full time

    Job Title: Reservations ExecutiveAt Accor, we are committed to delivering exceptional guest experiences and exceeding expectations. As a Reservations Executive, you will play a vital role in ensuring seamless reservations and guest interactions.Key Responsibilities:Guest Communication: Respond promptly and professionally to guest inquiries via various...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Key Responsibilities:Plan and coordinate room reservations to ensure optimal occupancy and revenue.Implement effective sales strategies to maximize room revenues.Oversee the reservation department to maintain high levels of accuracy and efficiency.Identify and report any matters that may impact the hotel's interests to management.Requirements:Minimum 1 year...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job Title: Reservations AssociateAccorHotel is seeking a highly skilled and motivated Reservations Associate to join our team. As a key member of our reservations team, you will be responsible for maximizing room bookings and delivering exceptional customer service.Key Responsibilities:Maximize room bookings by providing a pleasant and efficient reservation...


  • Mumbai, Maharashtra, India Accor Full time

    Company OverviewFairmont Hotels & Resorts is a renowned hospitality group with a portfolio of over 90 extraordinary hotels worldwide. Since 1907, we have been creating unforgettable experiences for our guests, with a focus on engaging service, awe-inspiring public spaces, and locally inspired cuisine.Job SummaryWe are seeking a highly motivated and organized...

  • Reservation Manager

    4 weeks ago


    Mumbai, Maharashtra, India AccorHotel Full time

    Job DescriptionJob Title: Reservation ExecutiveJob Summary: We are seeking a highly skilled Reservation Executive to join our team at AccorHotel. The successful candidate will be responsible for planning room reservations, ensuring proper selling techniques and strategies are utilized to maximize room revenues, and coordinating all duties and...


  • Mumbai, Maharashtra, India Accor Full time

    Accor Commitment to Diversity & InclusionWe strive to create an inclusive work environment where diverse talent can thrive. Our goal is to attract, recruit, and promote individuals from all backgrounds.Job SummaryWe are seeking a skilled Reservation Executive to join our team at Accor. As a key member of our front office team, you will be responsible for...