Technical Support Expert
4 weeks ago
About the Role:
At MNR Solutions, we are seeking a skilled Technical Support Expert to join our team. As an Associate Technical Services Engineer, you will be responsible for providing technical support and troubleshooting services to ensure optimal performance and functionality of systems and applications.
Key Responsibilities:
• Offer technical assistance to clients and internal teams for troubleshooting and resolving issues related to hardware, software, and network systems.
• Manage and prioritize service requests and incidents, ensuring timely resolution and minimal disruption to business operations.
• Perform regular maintenance and updates on systems and applications to ensure they are up-to-date and functioning efficiently.
• Maintain accurate and detailed records of technical issues, resolutions, and service requests in the ticketing system.
• Communicate effectively with customers to understand their technical issues and provide clear and concise solutions.
• Collaborate with other technical teams and departments to resolve complex issues and enhance overall service delivery.
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6 years of experience in technical support, system administration, or a related role.
• Strong problem-solving and analytical skills.
• Proficiency in troubleshooting hardware, software, and network issues.
• Knowledge of operating systems, applications, and networking principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with ticketing systems and support tools.
Preferred Qualifications:
• Certifications in relevant technologies or tools.
• Experience in a similar industry or technical environment.
-
Technical Support Expert
4 weeks ago
Pune, Maharashtra, India Aryan Imaging And Business Consultants Pvt. Ltd. Full timeJob SummaryA Technical Support Executive at Aryan Imaging And Business Consultants Pvt. Ltd. will be responsible for providing expert technical support to various hardware and software issues. The ideal candidate should have a strong background in computer hardware and software systems, with excellent problem-solving skills and the ability to work...
-
Technical Support Expert
4 weeks ago
Pune, Maharashtra, India Intangles Full timeWe are seeking a skilled Technical Support Expert to provide high-quality technical product support to our US clients and internal teams.Key Responsibilities:Provide real-time remote technical support to clients based in US and CanadaTroubleshoot and resolve application-related issues, ensuring minimal downtime.Escalate bugs/issues in a timely manner to...
-
Technical Support Expert
7 days ago
Pune, Maharashtra, India Radical Technologies Full timeWe are seeking a highly skilled Technical Support Expert to join our team at Radical Technologies.The ideal candidate will have 2-3 years of experience in a relevant field and possess excellent written and verbal English communication skills.Responsibilities include ensuring daily KPIs are met, receiving and making end-user calls, providing first-level...
-
Technical Support and Simulation Expert
3 weeks ago
Pune, Maharashtra, India Ansys Full timeAbout the RoleWe are seeking a talented Technical Support and Simulation Expert to join our Customer Excellence team at Ansys. As a key member of our team, you will provide technical post-sales support to our customers, utilizing your expertise in LS-DYNA and Ansys simulations to find solutions to a wide range of technical challenges.ResponsibilitiesProvide...
-
Technical Expert
4 weeks ago
Pune, Maharashtra, India Telstra Full timeJob TitleComplex Customer Request ExpertAs a Technical Expert, you will be responsible for solving complex customer requests and providing technical support to ensure the efficient operation of Telstra's networks and infrastructure.Key ResponsibilitiesKey AccountabilitiesApply excellent Service request fulfilment, change management and Incident management...
-
Technical Support Engineer
3 weeks ago
Pune, Maharashtra, India Ansys Full timeOverviewAs a Technical Support Engineer - Simulation Expert at Ansys, you will play a crucial role in empowering our customers to unlock the full potential of our simulation software. With a strong background in engineering and a passion for problem-solving, you will provide expert technical support to customers and channel partners worldwide, ensuring they...
-
Technical Expert
1 month ago
Pune, Maharashtra, India Telstra Full timeJob SummaryAs a Technical Expert, you will be responsible for providing complex technical service, solutions, and support to Telstra's networks, infrastructure, products, and services. You will work with stakeholders to ensure efficient operation and delivery of value to customers.This role involves completing customer-raised complex service requests...
-
Support Expert
1 month ago
Pune, Maharashtra, India Quorum Software Full timeAbout the Role:Quorum Software is seeking a highly skilled Support Expert to join our team. As a Support Expert, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our software.Key Responsibilities:Diagnose and troubleshoot software issues, resolving problems in a timely...
-
Oracle eBS Technical Support Expert
2 weeks ago
Pune, Maharashtra, India MICHELIN Full timeJob Summary As an Oracle eBS Technical Support Expert at MICHELIN, you will be responsible for providing expert-level technical support for Oracle eBS applications. This includes identifying and resolving complex technical issues, collaborating with cross-functional teams to deliver quality solutions, and ensuring seamless system performance. Key...
-
Expert Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob SummaryAs Senior Manager, you will be responsible for providing expert technical support and product quality improvements. Your role will involve communicating changes and improvements to the field team and other stakeholders. You will also support the Project Lead in terms of serviceability, maintainability, and repair time/cost, by carrying out...
-
AWS IoT Java Full Stack Technical Lead
3 weeks ago
Hyderabad, Telangana, India Awign Expert Full timeAbout Awign Expert:Awign Expert is an enterprise-focused platform dedicated to helping businesses hire, assess, and manage highly skilled resources for gig-based projects. Our platform provides experts with a gateway to work for and build a freelance/consulting career with large-scale enterprises. As a newly launched business division of Awign, which is one...
-
Technical Support Expert
2 weeks ago
Hyderabad, Telangana, India Reputation Full timeJob Summary:We are seeking a Technical Support Specialist to join our team. This role involves handling customer technical support cases through phone and email submission, cross-departmental collaboration, and queue management with an emphasis on efficiency, quality, and quantity.
-
Application Support Expert
3 weeks ago
Pune, Maharashtra, India WNS Global Services Full timeJob Title: Application Support ExpertAbout the Role:We are seeking an experienced Application Support Expert to join our team at WNS Global Services. The ideal candidate will have a strong background in Application Support Experience, with a focus on WEB API, Customer Support, and Technical Skills such as Type Scripts, SQL, and ITIL Process Knowledge.Key...
-
Technical Support Engineer
4 weeks ago
Hyderabad, Telangana, India Thomson Reuters Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Thomson Reuters. As a Technical Support Engineer, you will provide second-level support to internal stakeholders and 3rd party engineers regarding Thomson Reuters products. You will interact with customers to resolve complex issues, perform customer site maintenance and...
-
Technical Lead for Full-Stack Development
2 weeks ago
Hyderabad, Telangana, India Awign Expert Full timeAbout Awign Expert:A cutting-edge enterprise platform designed to empower businesses to hire, assess, and manage high-skilled resources for gig-based projects. Awign Expert offers its experts a gateway to pursue freelance and consulting careers with large-scale enterprises. Founded as a division of Awign, a pioneering force in India's gig economy, Awign...
-
Technical Expert
4 weeks ago
Hyderabad, Telangana, India TechMojo Solutions Private Limited Full timeJob SummaryWe are seeking a skilled Technical Expert to join our team at TechMojo Solutions Private Limited. As a key member of our technical support team, you will be responsible for configuring and troubleshooting our platform in production to resolve our customers' technical issues.Key ResponsibilitiesMonitor and debug technical platform servicesManage...
-
Technical Support Specialist
5 days ago
Hyderabad, Telangana, India ModMed Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As an expert in the creation and modification of Klara's eForms component, you will be responsible for providing exceptional customer support and driving the success of our users.About the RoleBuild and modify Klara electronic forms for our customers.Provide...
-
Technical IT Support Specialist
5 days ago
Hyderabad, Telangana, India Tata Consultancy Services Full timeWe are seeking an experienced Technical IT Support Specialist to join our team at Tata Consultancy Services. As a key member of our technical support team, you will be responsible for providing expert-level support on Windows 10/11 administrations and related issues.Key Responsibilities:Windows 10/11 AdministrationTroubleshooting MS Office, O365, Internet...
-
Hyderabad, Telangana, India Oracle Full timeAbout the Role:As a Technical Support Expert for Oracle Hospitality Solutions, you will be responsible for delivering post-sales support and solutions to our global customer base. This includes fielding and resolving technical customer inquiries via phone and electronic means, as well as providing guidance and resolution on a wide range of technical...
-
Technical Support Engineer
4 weeks ago
Hyderabad, Telangana, India Thomson Reuters Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Thomson Reuters. As a Technical Support Engineer, you will provide second-level support to internal stakeholders and 3rd party engineers regarding Thomson Reuters products. You will also interact with customers to resolve complex issues, perform customer site maintenance...