Phone-Based Customer Service Support Specialist

2 weeks ago


Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 1,00,00,000
Job Title: Customer Service Representative

This is a customer-facing role where you will be interacting with clients via phone calls.

Your primary responsibility will be to provide support and resolve customer inquiries in a timely manner. You will also be responsible for collecting information, verifying eligibility, and updating patient records.

  • You will assess and resolve customer inquiries, requests, and complaints over the telephone, ensuring that customer satisfaction is met.
  • You will utilize your judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries.
  • You will manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • You will achieve key performance targets by maintaining efficiency measures and adhering to performance targets and process guidelines.


  • Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 50,00,000

    Customer Service Representative Job Overview:This role involves providing customer support and collections via phone calls, ensuring timely resolutions to inquiries and requests. Key skills include strong verbal and written communication, a neutral accent, and good adaptability to US culture.The ideal candidate will possess experience in RCM/DME, with sound...


  • Chennai, Tamil Nadu, India beBeeTroubleshooter Full time ₹ 4,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team. The ideal candidate will have excellent troubleshooting skills, the ability to work in a fast-paced environment, and a strong passion for providing exceptional customer service.About the RoleThis role is responsible for providing technical...


  • Chennai, Tamil Nadu, India Syncfusion Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are seeking a dedicated and empathetic Customer Support Specialist to join our growing team. The ideal candidate will be responsible for delivering top-tier support to our customers, ensuring their inquiries and issues are resolved efficiently and effectively.Responsibilities:Respond to customer queries via email, chat, and phone in a timely and...


  • Chennai, Tamil Nadu, India Qween Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Manage Customer queries via phone banking and inbound calls- Provide exceptional service through inbound voice processing- Handle incoming calls with expertise and resolve issues promptly- Cross-selling and up-selling are part of your KPI Required Candidate profileExcellent English communication skills Both Graduates and PGs can apply Freshers with PG ...


  • Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    IT Support Role">We are seeking an IT Support professional who can provide direct technical assistance to customers via phone, email, and chat. This role involves identifying issues, creating Service Requests or Incidents based on the issue type, and providing L1 resolution.The successful candidate will work diligently towards achieving KPIs/SLAs as part of...


  • Chennai, Tamil Nadu, India Barclays Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone....


  • Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical Support Specialist", "We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers via phone, email, or chat.", "Key Responsibilities:", "Handle incoming calls and respond to customer inquiries in a timely and...


  • Chennai, Tamil Nadu, India Outpace Consulting Services Full time ₹ 4,30,000 per year

    Hiring for Leading ITES Company In Chennai for Customer Support - Blended ProcessInterview Mode : VirtualFlat Salary Chennai : 4.3 LPAKey Highlights:1: Graduate/UG with min 1 year experience in customer service2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: One Side Cab6: Excellent Communication Skills7: Immediate...


  • Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Support Specialist RoleWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our support unit, you will be responsible for addressing customer issues, providing product guidance, and collaborating with various teams to deliver exceptional customer experiences.Key Responsibilities:Troubleshoot customer issues and...

  • Customer Service

    2 weeks ago


    Chennai, Tamil Nadu, India Pentoz technology Full time ₹ 15,000 - ₹ 2,00,000 per year

    About Pentoz TechnologyPentoz Technology is a global innovation company at the forefront of digital transformation, offering services across mobile app development, AI, blockchain, web design, and emerging tech solutions. We're passionate about creating smart solutions that empower businesses and elevate user experiences.Job SummaryWe are looking for a...