Specialist Customer Care

1 day ago


Chennai, Tamil Nadu, India Barclays Full time ₹ 6,00,000 - ₹ 12,00,000 per year

As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone. Key Responsibilities: - Provide customer service through chat, email, and phone, effectively resolving specific customer needs and offering personalized solutions. - Collaborate with internal teams to align customer care processes and identify areas for improvement. - Develop and implement customer care procedures and controls to mitigate risks and ensure efficient operations. - Prepare and present reports on customer care performance to internal senior stakeholders. - Identify industry trends and best practices to enhance customer care efficiency. Qualifications Required: - Previous experience in a customer-facing service environment handling inbound and outbound phone calls effectively. - Ability to determine appropriate solutions for customers regarding their personal financial situation. - Effective communication skills. - Skills in risk and controls, change and transformation, business acumen, strategic thinking, digital and technology proficiency, as well as job-specific technical skills. In this role based in Chennai, you will be evaluated on essential skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology proficiency, as well as job-specific technical skills. You will also be expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset to Empower, Challenge, and Drive.,



  • Chennai, Tamil Nadu, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date live:09/08/2025Business Area:India COO Customer Care BUKArea of Expertise:Banking OperationsContract:PermanentReference Code:JR Step into a role of a Customer Care Leader at Barclays, where you'll play a pivotal role in shaping the future. Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and...


  • Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...


  • Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...


  • Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per year

    Company DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...

  • Customer Care Leader

    2 weeks ago


    Chennai, Tamil Nadu, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date live:08/27/2025Business Area:India COO Customer Care BUKArea of Expertise:Banking OperationsContract:PermanentReference Code:JR Step into the role of Customer Care Leader at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators....


  • Chennai, Tamil Nadu, India Tata Communications Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job title Customer Relationship Specialist (Australian Voice)Location: Chennai - AmbatturWorking Hours:Permanent Work from Office on all daysAustralian Business Hours (2:30 am till 11:30 am IST )Holidays are followed as per Australian calendar.Job Summary:We are looking for customer care representative with Excellent English communication skills and...


  • Chennai, Tamil Nadu, India Hitachi Energy Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Grab this great opportunity from Hitachi energy ....Role- Customer Connect SpecialistLocation- ChennaiExperience- 2 to 5 YearsEducation- bachelor's degree in science, Diploma in engineering preferredSkills- Customer Management, L1 Support, Engineering Mandate, Electrical engineer, CRM, Excellent communication, Chat support, Email support, Power BI added...


  • Chennai, Tamil Nadu, India Aditya Birla Health Insurance Company Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAditya Birla Health Insurance Co. Limited (ABHICL) is a health insurance company incorporated in 2015 and began operations in October 2016. It is a joint venture between Aditya Birla Group and MMI Holdings Limited. ABHICL offers a unique product portfolio that includes chronic care and incentivized wellness, aiming to influence healthier...


  • Chennai, Tamil Nadu, India GESTAMP AUTOMOTIVE CHENNAI PVT LTD Full time ₹ 6,30,000 - ₹ 15,68,037 per year

    A Customer Success Specialist's job is to manage the customer relationship post-sale, ensuring they gain maximum value from the product and are satisfied, which promotes retention and growth for the company. Key responsibilities include client onboarding, providing product training and support, monitoring customer health and engagement, resolving issues,...


  • Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Care Senior Representative Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established...