Specialist Customer Care
1 day ago
As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone. Key Responsibilities: - Provide customer service through chat, email, and phone, effectively resolving specific customer needs and offering personalized solutions. - Collaborate with internal teams to align customer care processes and identify areas for improvement. - Develop and implement customer care procedures and controls to mitigate risks and ensure efficient operations. - Prepare and present reports on customer care performance to internal senior stakeholders. - Identify industry trends and best practices to enhance customer care efficiency. Qualifications Required: - Previous experience in a customer-facing service environment handling inbound and outbound phone calls effectively. - Ability to determine appropriate solutions for customers regarding their personal financial situation. - Effective communication skills. - Skills in risk and controls, change and transformation, business acumen, strategic thinking, digital and technology proficiency, as well as job-specific technical skills. In this role based in Chennai, you will be evaluated on essential skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology proficiency, as well as job-specific technical skills. You will also be expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset to Empower, Challenge, and Drive.,
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Specialist Customer Care
2 weeks ago
Chennai, Tamil Nadu, India Barclays Full time ₹ 4,00,000 - ₹ 12,00,000 per yearStep into a role of Specialist Customer Care at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may...
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Specialist Customer care
4 days ago
Chennai, Tamil Nadu, India Barclays Full time ₹ 2,50,000 - ₹ 7,50,000 per yearEmbark on a transformative journey as a Specialist Customer care at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks.To thrive in this role, you'll need some previous experience in:Experience of working in a customer facing service...
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Customer Care Executive
2 days ago
Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...
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Customer Care Executive
1 week ago
Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per yearCompany DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...
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Customer Care Executive
15 hours ago
Chennai, Tamil Nadu, India Mizaj Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCustomer Care Executive | Outbound Calling | Lead Follow-ups | Customer Engagement & Relationship BuildingAbout (Profile Summary)As a dedicatedCustomer Care Executive specializing in outbound calls, I focus on engaging customers proactively to build strong relationships and drive brand loyalty. My daily work revolves around connecting with new and existing...
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Customer Relationship Specialist
2 weeks ago
Chennai, Tamil Nadu, India Tata Communications Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob title Customer Relationship Specialist (Australian Voice)Location: Chennai - AmbatturWorking Hours:Permanent Work from Office on all daysAustralian Business Hours (2:30 am till 11:30 am IST )Holidays are followed as per Australian calendar.Job Summary:We are looking for customer care representative with Excellent English communication skills and...
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connect Customer specialist
1 week ago
Chennai, Tamil Nadu, India Hitachi Energy Full time ₹ 8,00,000 - ₹ 12,00,000 per yearGrab this great opportunity from Hitachi energy ....Role- Customer Connect SpecialistLocation- ChennaiExperience- 2 to 5 YearsEducation- bachelor's degree in science, Diploma in engineering preferredSkills- Customer Management, L1 Support, Engineering Mandate, Electrical engineer, CRM, Excellent communication, Chat support, Email support, Power BI added...
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Bancassurance Specialist
1 week ago
Chennai, Tamil Nadu, India Aditya Birla Health Insurance Company Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAditya Birla Health Insurance Co. Limited (ABHICL) is a health insurance company incorporated in 2015 and began operations in October 2016. It is a joint venture between Aditya Birla Group and MMI Holdings Limited. ABHICL offers a unique product portfolio that includes chronic care and incentivized wellness, aiming to influence healthier...
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Customer Care Executive
12 hours ago
Chennai, Tamil Nadu, India Shrinithi Insurance B Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewShrinithi Insurance Broking Private Limited is dedicated to offering a superior experience in insurance broking, emphasizing creativity, integrity, and exceptional customer service. We partner with renowned insurance companies, providing clients with a variety of choices. Our mission is to manage uncertainties for peace of mind and financial...
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Customer Support Specialist
20 hours ago
Chennai, Tamil Nadu, India Antano & Harini Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionAntano & Harini revolutionizes personal and professional growth through Excellence Installation Technology (EIT), enabling individuals and businesses to achieve extraordinary results rapidly. With a focus on time compression, we empower our clients to fast-track growth and align their unconscious patterns with their goals, unlocking their...