Customer Care Executive

1 day ago

Chennai, Tamil Nadu, India Shrinithi Insurance B Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Shrinithi Insurance Broking Private Limited is dedicated to offering a superior experience in insurance broking, emphasizing creativity, integrity, and exceptional customer service. We partner with renowned insurance companies, providing clients with a variety of choices. Our mission is to manage uncertainties for peace of mind and financial security. Our vision is to lead the industry with professional guidance and exemplary after-sales service. Headquartered in Chennai, we employ people.

Job Overview

The Customer Care Executive at Shrinithi Insurance Broking will play a key role in supporting our clients from our Chennai office. This full-time position is ideal for freshers eager to start their career in customer service. The role involves engaging customers through live chat support, analyzing feedback, and solving problems to enhance satisfaction. As a representative of Shrinithi, you'll interact with a diverse clientele, ensuring they receive top-notch service.

Qualifications and Skills

  • Expertise in live chat support to promptly address customer inquiries and enhance their experience.
  • Excellent multilingual communication skills to effectively communicate with a diverse customer base.
  • Strong active listening skills to fully understand customer needs and provide relevant solutions.
  • Effective problem-solving abilities to tackle customer issues and improve service satisfaction.
  • Aptitude for customer feedback analysis to gauge satisfaction levels and identify areas for improvement.
  • Efficient time management skills to balance multiple customer interactions and increase productivity.

Roles and Responsibilities

  • Provide exceptional service by promptly responding to customer inquiries via live chat and other channels.
  • Engage with customers using multilingual capabilities to cater to a broad range of clients.
  • Actively listen to customer needs and concerns, offering appropriate solutions and support.
  • Analyze customer feedback to identify trends and recommend service improvements.
  • Collaborate with internal teams to ensure seamless customer service and address complex issues.
  • Maintain accurate and up-to-date records of customer interactions and resolutions.
  • Assist in developing strategies to improve overall customer satisfaction and retention.

  • Customer Care Executive

    3 days ago

    Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...

  • Customer Care Executive

    1 week ago

    Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per year

    Company DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...

  • Customer Care Executive

    1 day ago

    Chennai, Tamil Nadu, India Mizaj Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Customer Care Executive | Outbound Calling | Lead Follow-ups | Customer Engagement & Relationship BuildingAbout (Profile Summary)As a dedicatedCustomer Care Executive specializing in outbound calls, I focus on engaging customers proactively to build strong relationships and drive brand loyalty. My daily work revolves around connecting with new and existing...

  • Specialist Customer Care

    2 weeks ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Step into a role of Specialist Customer Care at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may...

  • Specialist Customer care

    5 days ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Embark on a transformative journey as a Specialist Customer care at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks.To thrive in this role, you'll need some previous experience in:Experience of working in a customer facing service...

  • Specialist Customer Care

    2 days ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone....

  • Bengali Speaking Customer Care Executives in Chennai

    2 weeks ago

    Chennai, Tamil Nadu, India Protalk Solutions Full time ₹ 1,60,000 - ₹ 1,92,000 per year

    Customer Care Executive - Bengali LanguageDay ShiftSalary 14K-16K p.m. 1st Floor,Ramaniyam,Wing Space,Greeta Towers,Rajiv Gandhi Salai,Plot No 96-99 &109-112,Developed Polt Industrial Estate, Perungudi Call Vishal Interview Oct

  • Malayalam Speaking Customer Care Executives in Chennai

    7 days ago

    Chennai, Tamil Nadu, India Protalk Solutions Full time ₹ 1,68,000 - ₹ 1,80,000 per year

    Customer Care Executive - Malayalam LanguageDay ShiftSalary 14000 p.m. 1st Floor,Ramaniyam,Wing Space,Greeta Towers,Rajiv Gandhi Salai,Plot No 96-99 &109-112,Developed Polt Industrial Estate,Perungudi Call Lepakshi Interview Oct

  • Assamese Speaking Customer Care Executives in Chennai

    7 days ago

    Chennai, Tamil Nadu, India Protalk Solutions Full time ₹ 1,68,000 per year

    Customer Care Executive - Assamese LanguageDay ShiftSalary 14000 p.m. 1st Floor,Ramaniyam,Wing Space,Greeta Towers,Rajiv Gandhi Salai,Plot No 96-99 &109-112,Developed Polt Industrial Estate,Perungudi Call Vishal Interview Oct

  • Gujarati Speaking Customer Care Executives in Chennai

    7 days ago

    Chennai, Tamil Nadu, India Protalk Solutions Full time ₹ 1,68,000 per year

    Customer Care Executive - Gujarati LanguageDay ShiftSalary 14000 p.m. 1st Floor,Ramaniyam,Wing Space,Greeta Towers,Rajiv Gandhi Salai,Plot No 96-99 &109-112,Developed Polt Industrial Estate,Perungudi Call Vishal Interview Oct