Customer Care Executive
15 hours ago
Customer Care Executive | Outbound Calling | Lead Follow-ups | Customer Engagement & Relationship Building
About (Profile Summary)
As a dedicated
Customer Care Executive specializing in outbound calls
, I focus on engaging customers proactively to build strong relationships and drive brand loyalty. My daily work revolves around connecting with new and existing customers, understanding their needs, sharing product information, and ensuring every interaction adds value.
I take pride in communicating confidently, maintaining a polite and professional tone, and converting every call into a meaningful conversation. With strong follow-up discipline and attention to detail, I ensure customer satisfaction from the first contact to the final resolution.
Key Skills
- Outbound Calling & Customer Follow-ups
- Lead Conversion & Relationship Building
- Communication & Persuasion Skills
- CRM & Call Log Maintenance
- Appointment Scheduling & Coordination
- Feedback Collection & Reporting
- Target Achievement & Time Management
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