German Speaking Account Management Associate

23 hours ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time
Job Summary

We are seeking a highly motivated and detail-oriented German Speaking Account Management Associate to join our Existing Seller/Customer Management team at ADCI HYD 13 SEZ. The ideal candidate will have excellent communication skills, a strong understanding of e-commerce and online business, and the ability to work in a fast-paced environment.

Key Responsibilities
- Recruiting Sellers and managing Seller relationships by championing their needs at Amazon
- Coaching sellers on improving the delivery experience for customers
- Facilitating onboarding of sellers onto different levers and programs and encouraging sellers to add more selection
- Monitoring sellers' performance closely to understand gaps and help the seller to improve the visibility of shipping to customers

Requirements
- B2.2/C1/C2 Certification in German Language and Bachelor degree and 0 to 3 years of relevant working experience (preferable in Sales/account management)
- Advanced computer literacy in Microsoft Office (especially MS Excel) applications
- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
- Interest in e-Commerce/Online business
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence

Preferred Qualifications
- Ability to work with IT systems, understand and work with SQL/DW

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