Account Management Specialist
3 days ago
About the Role
We are seeking a highly motivated and experienced Account Management Specialist to join our team at ADCI HYD 13 SEZ. As an Account Management Specialist, you will be responsible for recruiting and managing Seller relationships by championing their needs at Amazon.
Key Responsibilities
- Recruiting Sellers and managing Seller relationships by championing their needs at Amazon
- Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
- Working with Sellers to improve operational aspects of their business in providing a great consumer experience
- Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
- Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
Basic Qualifications
- Spanish Certification: B2.2 and above level. Excellent communication skills in written and oral German
- Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
- Advanced computer literacy in Microsoft Office (especially MS Excel) applications
- Interest in e-Commerce/Online business
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence
Preferred Qualifications
- Experience with e-commerce, retail, advertising, or media
- Experience in account management, marketing, buying, or customer service delivery
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