Account Manager

24 hours ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full time
About the Role

At ADCI HYD 13 SEZ - H84, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online around the world, this is your chance to make history.

About Global Mile Team: Amazon is committed to supporting businesses become successful Selling Partners. Fulfillment By Amazon (FBA) provides sellers with fulfillment services to store products in Amazon's fulfillment centers, which Amazon will pick, pack, ship, and provide customer service to enable FBA sellers to scale their business and reach more customers. Often, Selling Partners may procure inventory from overseas origins, such as China, South-East Asia, requiring them to navigate the complexity of international freight-forwarding, shipping, and customs clearance. Global Mile team solves for this Selling Partner pain-point by offering Amazon Global Logistics solutions, with full suite of international shipping, customs clearance and storage solutions. In summary with Amazon Global Logistics Selling Partners get an integrated, affordable, and reliable, one-stop operating solution to ship inventory from international locations to the fulfillment centers in US, EU, UK .

Key Responsibilities

Recruit Sellers for Global Mile's suite of services to meet or exceed sales targets (Sellers contacted, launched, volume, revenue, etc.)

Prospect and foster Amazon Global Logistics products and services adoption by Medium/Small size Sellers through 1: Many communication channels.

Provide training to help Seller quickly ramp up.

Identify opportunities for Seller account growth by having a thorough understanding of Amazon's diversified offerings

Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement.

Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings

Implement account management best practices and SOPs into the business development framework.

Ownership of Account Management activities including forecasting, troubleshooting, seller education, etc. This may include tracking and analyzing metrics to measure Seller Experience and performance.

Ownership of operational requirements related to onboarding new sellers to Global Mile.

About Us

We are a dynamic team at ADCI HYD 13 SEZ - H84, and we're looking for a talented Account Manager to join our team. If you have a passion for sales and account management, and you're looking for a challenging role that will allow you to grow and develop your skills, then this could be the perfect opportunity for you.

We offer a competitive salary and benefits package, as well as the opportunity to work with a leading company in the e-commerce industry. If you're interested in learning more about this role, please don't hesitate to contact us.
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