Business Operations Specialist

1 week ago


Gurgaon, Haryana, India Genpact Full time

About Genpact

Genpact (NYSE: G) is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 professionals across 30+ countries, we're driven by our curiosity, agility, and desire to create lasting value for clients.

We serve leading enterprises, including Fortune Global 500 companies, with our deep business knowledge, digital operations services, and expertise in data, technology, and AI. Our purpose is to pursue a world that works better for people.

Job Overview

We're inviting applications for the role of Management Trainee/Domain Trainee/Business Operations Specialist - Reinsurance Contracts. As a specialist, you'll work with reinsurance domain experts who have a good understanding of upstream and downstream reinsurance contracts and accounting.

Responsibilities

  • Process ceded premiums and losses in our legacy system, ensuring accurate calculations and bookings. You should have a strong grasp of reinsurance calculations for proportional and non-proportional contracts.
  • Set up reinsurance contracts based on information derived from facultative certificates, requiring attention to detail and analytical skills.
  • Collaborate with brokers, reinsurers, and underwriters to obtain supporting documents, understand reinsurance structures, analyze limits, and enter data into our system.
  • Analyze premium discrepancies to resolve open transactions and items on broker billing statements.
  • Prepare reinsurance bordereau reviews and respond to queries related to these activities.
  • Follow up with departments to gather supporting documents or information for discrepancy resolution.
  • Identify opportunities for process enhancements and automation, recommending solutions.
  • Work as part of a team to process ad-hoc requests in a timely manner.
  • Provide quality customer service by researching and responding to stakeholder inquiries effectively and professionally.
  • Escalate problems to senior staff members or management as needed.

Qualifications

We're looking for candidates with:

  • A Bachelor's degree in Commerce.
  • Excellent communication skills.

Preferred Qualifications

  • Relevant experience in insurance or reinsurance accounting/reporting.

Salary Information

We estimate the salary for this role to be around $85,000 per year, depending on location and qualifications.



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