Senior Business Operations Specialist

1 week ago


Gurgaon, Haryana, India Marsh McLennan Companies Full time
Role Overview

In this pivotal role as a Senior Business Operations Specialist, you will play a crucial part in ensuring seamless workflow operations at Oliver Wyman's India office. Reporting directly to the IMEA team, your primary focus will be on supporting the Presentation Studio while fostering connections with requestors and stakeholders across the organization.

Responsibilities
  • Manage inbox and respond to requests with exceptional attention to detail
  • Assign, update, and prioritize work using internal workflow tools
  • Maintain awareness of pressing business needs and collaborate with global coordination teams
  • Support the team in prioritizing their work where necessary
  • Consistently demonstrate positive engagement with requestors and stakeholders
Key Skills
  • Fundamental knowledge of workflow management principles
  • Excellent communication and interpersonal skills
  • Ability to interpret requestor instructions and offer appropriate solutions
  • Strong analytical skills to support requestors in solving problems
  • Capacity to adapt to changing project requirements
Requirements

To succeed in this position, you should have at least 1 year of experience coordinating for a Presentation team. Your proficiency in written and spoken English is essential, along with a client-centric mentality and a can-do attitude.

Why Join Us?

At Oliver Wyman, we strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. We value an environment where every member is encouraged and expected to voice their opinion, believing that to create a true meritocracy we need to remove artificial barriers to opportunity.



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