
Customer Relationship Management Professional
6 days ago
The ideal candidate will have a proven track record in client retention, up-sell and cross-sell, and proficient language skills.
Key Responsibilities:
- Collection from existing clients
- Retention
- Up-sell, Cross-sell experience
- B2C client handling
- Interaction with customers via Emails & over the phone
The successful candidate will be skilled in negotiation, have excellent communication skills (written and oral), and working knowledge of MS Office and databases. Knowledge of billing procedures and collection techniques is also desirable.
Requirements:
- Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role
A challenging opportunity for a motivated and results-driven individual to contribute to our success.
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