Customer Success Campaign Manager

4 weeks ago


Pune, Maharashtra, India PubMatic Full time

At PubMatic, we're seeking a highly skilled Customer Success Campaign Manager to join our team. As a key member of our AdTech team, you will be responsible for managing Private Marketplaces (PMP) deal setup and optimization on our platform.

Key responsibilities include:

  • Collaborating with internal teams globally to execute PMP deals within established Service Level Agreements
  • Generating and interpreting reporting to yield competitive insights for our clients
  • Leveraging PubMatic's Analytics and in-house tools to monitor performance and troubleshoot under-performing PMP deals
  • Working with technical escalations and analytics teams to review and unlock new data and insight to drive innovation for publishers and buyers
  • Documenting Standard Operating Procedures for deal setup, troubleshooting playbooks, and escalation management

Requirements include:

  • BCA/MCA graduation degree with 2-4 years of relevant AdTech experience
  • Knowledge of DCM, GAM, DSP, SSP, Ad exchanges workflow
  • Good understanding of Private Marketplaces (PMP)
  • Proficiency in Excel, preferably Excel Macros

We offer a competitive benefits package, including stock options, paternity/maternity leave, healthcare insurance, and broadband reimbursement. PubMatic is proud to be an equal opportunity employer, promoting and celebrating diversity and inclusion.



  • Pune, Maharashtra, India PubMatic Full time

    At PubMatic, we're looking for a highly skilled Customer Success Campaign Manager to join our team. In this role, you will be responsible for managing PMP deal setup and optimization on our system, working closely with internal teams to execute deals within established Service Level Agreements, and generating and interpreting reporting to yield competitive...


  • Pune, Maharashtra, India PubMatic Full time

    At PubMatic, we're looking for a Customer Success Campaign Lead to help us drive customer value and deliver digital advertising's supply chain of the future. This role will empower you to manage PMP deal setup and optimization on our system, collaborate with internal teams, and leverage PubMatic's Analytics to monitor performance and troubleshoot...


  • Pune, Maharashtra, India PubMatic Full time

    PubMatic is a leading technology company that empowers digital content creators to control their inventory and increase monetization through its sell-side platform. As a Private Marketplaces specialist, you will play a crucial role in managing PMP deal setup and optimization on the PubMatic system.Key responsibilities include:Managing PMP deal setup and...


  • Pune, Maharashtra, India Icertis Full time

    Customer Success ManagerAt Icertis, we're pushing the boundaries of contract lifecycle management (CLM) with our AI-powered platform. As a Customer Success Manager, you'll play a key role in helping us achieve our mission to be the contract intelligence platform of the world. Our commitment to contract intelligence is grounded in our FORTE values - Fairness,...


  • Pune, Maharashtra, India Global Pharma Tek Full time

    Job DescriptionSkillful Customer Success Manager NeededJob SummaryWe are seeking a skilled Customer Success Manager to join our growing team. The ideal candidate will be responsible for ensuring customer satisfaction and success through effective relationship management and solution implementation.ResponsibilitiesEstablish Strong Customer Relationships:...


  • Pune, Maharashtra, India Druva Full time

    Druva is seeking a highly skilled Customer Success Manager to join our Global Customer Services team. As a key member of our team, you will be responsible for ensuring the success of our core Mid-market and SMB customers.You will bring great organizational skills, product knowledge, and project management, as well as a high degree of empathy to ensure the...


  • Pune, Maharashtra, India Global Pharma Tek Full time

    Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our growing team. As a pivotal member of our Customer Success team, you will be instrumental in ensuring the success and satisfaction of our customers, particularly HR professionals from large organizations.Key ResponsibilitiesAlign with key customer stakeholders to establish a...


  • Pune, Maharashtra, India ZenTrades Full time

    ZenTrades is a cutting-edge SaaS start-up that aims to revolutionize the Field Service Management domain. We are seeking a highly motivated and skilled Customer Success Manager to join our team. The ideal candidate should have 1-3 years of experience in Account Management or a fast-paced SaaS product start-up environment. Key responsibilities will include...


  • Pune, Maharashtra, India Mindtickle Full time

    Job OverviewAs a Customer Success Manager at Mindtickle, you will be responsible for ensuring the success of our clients by delivering value to them daily. You will be the primary contact for accounts post-sale and will work proactively to drive customer value and ensure that stakeholders are achieving their desired outcomes. You will use a metrics-driven...


  • Pune, Maharashtra, India Global Pharma Tek Full time

    Customer Success Manager Job DescriptionAbout the Role:We are seeking a talented Customer Success Manager to join our Global Customer Success Team. The ideal candidate will have a proven track record of driving customer satisfaction and revenue growth through effective relationship management and strategic account planning.Main Responsibilities:Develop and...


  • Pune, Maharashtra, India Bosch Full time

    Job Title: Customer Success ManagerJob Summary: We are seeking a highly skilled Customer Success Manager to oversee the translation and technical writing projects from start to finish. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work effectively in a cross-functional team environment.Key...


  • Pune, Maharashtra, India Data Axle Full time

    About the RoleData Axle is seeking a skilled Campaign Management Associate to join our team. As a key member of our client services group, you will be responsible for managing client accounts and overseeing the daily execution of targeted campaigns.Key ResponsibilitiesManage client marketing campaigns, including communicating with clients on campaign...


  • Pune, Maharashtra, India Provakil Full time

    Job Title: Customer Success ManagerProvakil is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving customer adoption, retention, and growth.Key Responsibilities:Develop and execute customer success plans to drive customer adoption and growth.Build and maintain...


  • Pune, Maharashtra, India valueaddsofttech Full time

    Customer Success ManagerThe Customer Success Manager plays a pivotal role in ensuring that customers achieve their desired outcomes while utilizing our products or services. This position involves managing customer relationships, driving customer satisfaction and retention, and identifying opportunities for growth within the customer base.Key...


  • Pune, Maharashtra, India Vodafone Full time

    Are you looking for a challenging role in the IT industry?Vodafone is seeking an experienced Senior Campaign Management Developer to join our team!The ideal candidate will have 4-6 years of experience in campaign management tools, specifically MCCM (HCL product), and Java.We are looking for someone with expertise in:Campaign management application design and...


  • Pune, Maharashtra, India Acoustic Full time

    Customer Success Associate Role OverviewAs a key member of the Acoustic Customer Success Organization, the Customer Success Associate plays a vital role in ensuring customers achieve rapid time to value from their investment in Acoustic Connect. Working closely with the assigned Customer Success Director and internal stakeholders, this role acts as a bridge...


  • Pune, Maharashtra, India Multiplier Full time

    Job SummaryMultiplier is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer experience organization, you will be responsible for building and maintaining strong relationships with our named accounts, ensuring their success and growth through our platform.About the RoleAs a Customer Success Manager at...


  • Pune, Maharashtra, India Forescout Technologies Inc Full time

    Role Overview As a Customer Success Specialist at Forescout Technologies Inc, you will play a crucial role in ensuring the successful adoption and optimization of our products and solutions by our customers. You will be responsible for establishing relationships with customers across the globe, understanding their complexities, and providing guidance and...


  • Pune, Maharashtra, India Lenovo Full time

    Job SummaryThe Senior Customer Success Manager will be responsible for delivering exceptional customer experiences to Lenovo's commercial customers. This role requires strong leadership and communication skills to drive services delivery excellence.Key ResponsibilitiesCoordinate with delivery verticals to ensure seamless service deliveryAlign with business...


  • Pune, Maharashtra, India Coditas Full time

    Coditas, a pioneering offshore product development organization, is seeking a motivated Customer Success Specialist to drive lead generation for our healthcare division. Headquartered in Pune, Coditas works with clients across the globe.We attribute our organic growth to an engineering-driven culture and steadfast philosophies around writing clean code,...