Customer Success Campaign Manager
4 weeks ago
At PubMatic, we're seeking a highly skilled Customer Success Campaign Manager to join our team. As a key member of our AdTech team, you will be responsible for managing Private Marketplaces (PMP) deal setup and optimization on our platform.
Key responsibilities include:
- Collaborating with internal teams globally to execute PMP deals within established Service Level Agreements
- Generating and interpreting reporting to yield competitive insights for our clients
- Leveraging PubMatic's Analytics and in-house tools to monitor performance and troubleshoot under-performing PMP deals
- Working with technical escalations and analytics teams to review and unlock new data and insight to drive innovation for publishers and buyers
- Documenting Standard Operating Procedures for deal setup, troubleshooting playbooks, and escalation management
Requirements include:
- BCA/MCA graduation degree with 2-4 years of relevant AdTech experience
- Knowledge of DCM, GAM, DSP, SSP, Ad exchanges workflow
- Good understanding of Private Marketplaces (PMP)
- Proficiency in Excel, preferably Excel Macros
We offer a competitive benefits package, including stock options, paternity/maternity leave, healthcare insurance, and broadband reimbursement. PubMatic is proud to be an equal opportunity employer, promoting and celebrating diversity and inclusion.
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Customer Success Campaign Manager
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Pune, Maharashtra, India PubMatic Full timeAt PubMatic, we're looking for a highly skilled Customer Success Campaign Manager to join our team. In this role, you will be responsible for managing PMP deal setup and optimization on our system, working closely with internal teams to execute deals within established Service Level Agreements, and generating and interpreting reporting to yield competitive...
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