Activation Team Member

3 days ago


Bengaluru, Karnataka, India beBeeActivation Full time ₹ 6,00,000 - ₹ 12,00,000

Key Role: Activation Specialist

We are seeking an experienced and skilled Activation Specialist to join our team. As a vital member of our activation team, you will be responsible for ensuring seamless onboarding and customer experience for our customers.

Primary Responsibilities:

  • Interact with existing customers to understand technical requirements for system integration of our products/services.
  • Support Consumer & Commercial Bank customers for modification/service related queries.
  • Provide demonstrations of our system to existing and prospective clients.
  • Monitor and ensure productivity of other activation channels.
  • Collaborate with Implementation teams, setup teams & operations to ensure customer satisfaction.
  • Understand specific MIS requirements of customers and arrange delivery of reports accordingly.
  • Analyze and prepare MIS reports for assigned customer portfolio.
  • Increase product penetration and work on customer feedbacks.

Benefits:

As an Activation Specialist, you will have the opportunity to work in a dynamic environment with a talented team. You will also have access to ongoing training and development opportunities to help you grow your skills and advance in your career.


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