Customer Engagement Strategy Executive

3 days ago


Bhavnagar, Gujarat, India beBeeRelationship Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Title

The key objective of this role is to develop and execute CRM strategies that align with business objectives.

Key responsibilities include:

  • Team leadership and management
  • CRM system optimization and data analysis
  • Collaboration with cross-functional teams
  • Training and performance monitoring
  • Issue resolution and process improvement

A strong understanding of CRM platforms, data management, and reporting is essential for this role. The ideal candidate will have proficiency in CRM software, excellent leadership and communication skills, analytical and problem-solving abilities, strategic thinking, project management skills, and business acumen.

This role requires collaboration with marketing, sales, and customer support teams to align CRM strategies and ensure a consistent customer experience.

Key aspects of this role include analyzing customer data, identifying trends, and generating reports to measure campaign effectiveness and inform decision-making.



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