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Customer Engagement Manager

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Bhavnagar, Gujarat, India beBeeCustomerRetention Full time US$ 55,000 - US$ 75,000

Would you like to thrive in a dynamic and fast-paced environment? As a Customer Retention and Accounts Specialist, you will play a vital role in driving business growth through effective customer engagement.

We are seeking an ambitious professional who can analyze market trends, identify opportunities for improvement, and develop strategies to boost customer satisfaction. This position requires excellent communication and problem-solving skills, as well as the ability to work under pressure and meet deadlines.

Key responsibilities include:

  • Contacting customers to resolve outstanding issues or encourage subscription purchases
  • Processing orders promptly after customer confirmation
  • Maintaining detailed records of follow-ups and interactions

You will be working with a leading global technology company that values innovation, creativity, and diversity. If you have experience in CRM systems, analytical skills, and strong communication abilities, this could be the perfect opportunity for you