Business Operations Coordinator

1 month ago

Noida, Uttar Pradesh, India Iron Systems Full time

Job Summary

We are seeking a highly skilled Business Operations Coordinator to join our team at Iron Systems. This is a unique opportunity for a motivated and organized individual to take on a variety of responsibilities and contribute to the success of our organization.

About Us

Iron Systems is a leading provider of custom-built computing infrastructure platforms, serving customers globally with innovative problem-solving and holistic design, engineering, manufacturing, logistics, and global support services.

Key Responsibilities

  • Servicing US and international customers by coordinating with vendors and their related services.
  • Providing timely reports to management regarding daily, weekly, quarterly, and monthly performance figures.
  • Negotiating and managing vendor contracts.
  • Coordinating sales orders and purchase orders.
  • Utilizing MS Excel for data analysis and reporting.
  • Developing strong relationships with customers and vendors through excellent communication skills.
  • Identifying and resolving critical issues efficiently.
  • Initiating proactive measures to resolve customer queries.
  • Taking calculated decisions in high-pressure situations.
  • Collaborating with internal teams to ensure seamless customer service.
  • Maintaining a proactive approach to sense customer and vendor needs.
  • Effectively handling escalations.

Requirements

  • Excellent understanding of vendor selection, negotiation, on-boarding, and contract management.
  • Strong knowledge of sales orders and purchase orders.
  • Hands-on experience in MS Excel.
  • Superior written and verbal communication skills.
  • Problem-solving attitude to handle critical cases.
  • Ability to think critically and come up with innovative solutions.
  • Self-motivation and ability to make timely decisions.
  • Experience in customer/vendor handling and internal team coordination.
  • Proactive approach to sensing customer/vendor needs.
  • Experience in escalation handling.

What We Offer

A competitive salary range of $65,000 - $85,000 per annum, depending on qualifications and experience. Our compensation package includes benefits such as health insurance, retirement plans, and paid time off.

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