HR Operations Associate

1 month ago


Noida, Uttar Pradesh, India Conduent Business Services Full time

Conduent Business Services is seeking an experienced Benefits Administration Services Associate I to join our team. With a strong focus on delivering exceptional outcomes for our clients, we offer a dynamic work environment that fosters personal growth and collaboration.


About the Role
  • This entry-level position involves providing business support and technical work, utilizing data organizing and coordination skills to drive results.
  • You will perform tasks based on established procedures, applying your analytical and operational process expertise to complete assigned work.

In this role, you will have the opportunity to:

  • Support the achievement of company goals by understanding how teams integrate for the best outcome.
  • Impact a team through the quality of services and information provided, following standardized procedures and practices under close supervision and guidance.
Responsibilities
  • Respond to open enrollment inquiries, complete transactions related to customer inquiries, and document calls in the case management system.
  • Complete callbacks in a timely manner and escalate as necessary, adhering to call center metrics and guidelines within established procedures.
  • Perform other duties as assigned, complying with all policies and standards.
Requirements
  • A basic skillset in a range of processes, procedures, and systems.

We offer a competitive salary and benefits package. Based on industry standards and location, we estimate the salary for this role to be around $45,000 - $60,000 per year.

Please note that this figure is an estimate and may vary based on various factors, including experience and qualifications.


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