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Global Client Support Associate

1 month ago

Noida, Uttar Pradesh, India CapTalent HR Full time
Job Summary

We are seeking a highly skilled Global Client Support Associate to join our team at CapTalent HR. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.

About the Role

The Global Client Support Associate will be responsible for providing exceptional support to our international clients. This includes resolving customer inquiries, addressing technical issues, and ensuring overall client satisfaction.

Key Responsibilities
  • Provide high-quality support to international clients via phone and email
  • Resolves customer complaints and concerns in a professional and timely manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of company products and services
  • Work effectively in a team-oriented environment
Requirements

To be successful as a Global Client Support Associate, you will need:

  • Excellent written and verbal communication skills
  • A minimum of 1 year of experience in a similar role
  • Ability to work in a night shift environment
  • Strong problem-solving and analytical skills
  • Familiarity with customer relationship management software
Benefits

As a valued member of our team, you can expect:

  • A competitive salary: ₹400,000 - ₹600,000 per annum (dependent on experience)
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement
About Us

CapTalent HR is a leading provider of human resources solutions. We pride ourselves on delivering exceptional results and fostering long-term relationships with our clients and employees.