Support Representative
2 days ago
Hiring for a dynamic Customer Service Associate to join our team in an International Voice Process.
Location: Pune and Bangalore
Experience: 1-5 years in International Voice Process
Shift: UK & US
About the Role:
- Handle customer queries and issues via phone with excellent communication skills
- Provide accurate and timely information on products and services
- Troubleshoot and resolve technical issues
- Meet and exceed customer satisfaction and quality targets
Responsibilities:
In this role, you will be responsible for handling customer inquiries and issues through phone calls. You will provide clear and concise information about our products and services, troubleshoot technical issues, and strive to meet and exceed customer satisfaction targets.
Requirements:
- Excellent English communication skills
- Experience in international voice process or customer service
- Ability to work in rotational shifts, including UK and US shifts
Benefits:
This is a great opportunity to develop your skills in a fast-paced environment. As a Customer Service Associate, you will have the chance to grow professionally and personally, while making a real difference in our customers' lives.
How to Apply:
To apply for this exciting opportunity, please send your CV to us.
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