
Support Team Member
2 days ago
We are seeking a highly skilled and motivated individual to join our team as a Chat Support Representative. This role involves providing exceptional customer service via chat support, ensuring accurate and professional resolutions, and maintaining high service quality.
The ideal candidate will possess excellent written English skills, a customer-first attitude, and the ability to handle multiple conversations efficiently. Key responsibilities include delivering accurate resolutions, handling multiple conversations, and maintaining high service quality.
Key Responsibilities:
- Provide timely and accurate responses to customer inquiries via chat support
- Deliver professional and courteous service to customers
- Handle multiple conversations simultaneously and maintain a high level of productivity
- Maintain high service quality and customer satisfaction standards
Requirements:
- Education: High School Certificate/Graduate (Mandatory)
- Experience: Minimum 6 months in Customer Service (chat preferred)
- Skills: Excellent written English & customer-first attitude
Working Hours:
- Day Shift
- 6 days (1 rotational off)
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