International Customer Support Specialist

6 days ago

Delhi NCR Noida, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 28,00,000
Our organization is seeking a highly skilled and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be the first point of contact for our customers and play a vital role in providing excellent customer service and support.Key Responsibilities:
  • Handle customer interactions through voice and non-voice (email/chat) channels
  • Resolve queries efficiently while maintaining a high level of professionalism
  • Ensure first contact resolution and customer satisfaction
  • Document all customer interactions accurately in the system
  • Collaborate with internal teams to resolve complex issues
  • Adhere to process and quality standards
Candidate Profile:
  • 0 to 5 years of experience in customer service or related roles
  • Excellent verbal and written English communication skills
  • Strong problem-solving and interpersonal skills
  • Basic computer literacy and typing skills
  • Flexible to work in rotational shifts including night shifts
  • Open to working from office as per business requirement

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