International Customer Support

2 days ago

Noida, India Ocube Services Full time

Job Summary:

We are looking for a customer-focused and articulate individual to join our International Customer Support team. You will be responsible for handling queries and resolving issues from global customers via phone ensuring high levels of customer satisfaction and timely resolution.

Key Responsibilities:

  • • Interact with international customers (voice) to resolve product or service-related queries
  • • Provide accurate, valid, and complete information using the right tools and processes
  • • Escalate unresolved issues to the appropriate internal teams and follow up to ensure resolution
  • • Maintain detailed records of customer interactions and transactions
  • • Meet performance targets including customer satisfaction, quality, and response time
  • • Remain up to date with product knowledge and process changes

Required Skills:

  • • Excellent communication skills in English (verbal and written)
  • • Ability to understand and empathize with international customers
  • • Good problem-solving and logical reasoning skills
  • • Flexibility to work in rotational shifts, including night shifts
  • • Familiarity with CRM tools and customer support platforms is a plus

Preferred Qualifications:

  • • Graduate in any discipline
  • • Prior experience in international voice/chat/email support is preferred
  • • Typing speed of 30+ WPM with accuracy

Benefits:

  • • Competitive salary with night shift allowance (if applicable)
  • • Transport facility (depending on location and shift)
  • • Health insurance and other employee benefits
  • • Learning and development opportunities

Interested candidates can share resumes on the below email ID / Phone Number

/

  • International Customer Support

    2 weeks ago

    Noida, Uttar Pradesh, India Ocube Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:We are looking for a customer-focused and articulate individual to join our International Customer Support team. You will be responsible for handling queries and resolving issues from global customers via phone ensuring high levels of customer satisfaction and timely resolution.Key Responsibilities:• Interact with international customers...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India AVA International Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking a Customer Support Executive who will serve as the first point of contact for our customers. The ideal candidate should have excellent communication skills, a problem-solving mindset, and a customer-first attitude.Key ResponsibilitiesHandle inbound and outbound customer queries via calls, emails, and chat.Provide accurate information regarding...

  • Customer Support Executive

    2 days ago

    Noida, India AVA International Pvt. Ltd Full time

    We are seeking a Customer Support Executive who will serve as the first point of contact for our customers. The ideal candidate should have excellent communication skills, a problem-solving mindset, and a customer-first attitude. Key Responsibilities Handle inbound and outbound customer queries via calls, emails, and chat. Provide accurate information...

  • Customer support executive international

    20 hours ago

    Noida, Uttar Pradesh, India Marchioness - The Marketing and Advertising Society Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive - International, located in Noida. The Customer Support Executive will handle day-to-day customer interactions, ensuring customer satisfaction through various online support channels. This individual will provide timely and...

  • Customer Support Role

    1 week ago

    Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    Location Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...

  • International Chat Support Executive

    5 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Roles & Responsibilities:-Should be handling multiple chats 2-3 at the same time.Answer a wide range of inquiries and solve a wide range of customer service issues and problems.Process transactions involving large sums of money and ensure accuracy.Answer a wide range of inquiries and solve a wide range of customer service issues and problems.This job has a...

  • International Chat Support Executive

    4 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Roles & Responsibilities:- - Should be handling multiple chats 2-3 at the same time. - Answer a wide range of inquiries and solve a wide range of customer service issues and problems. - Process transactions involving large sums of money and ensure accuracy. - Answer a wide range of inquiries and solve a wide range of customer service issues and problems. -...

  • International Customer Support

    6 days ago

    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    International customer support ( Voice) Profile - customer support Total experience - 2 yr. Must have international bpo experience of 1 yrs ( minimum) Qualification - Undergraduate/ Graduate Salary - 25k CTC to 35k CTC Shift - 6 days working ( Rotational),1 day off ( rotational ) Cab facility - provided **Job Types**: फ़ुल-टाइम,...

  • International Customer Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 18,000 - ₹ 2,90,000

    Customer Support Representative OpportunityWe are seeking highly motivated and excellent verbal skills in English graduates or freshers to fill the position of International Customer Support Executive.The ideal candidate should possess strong communication skills, be able to work well in a team environment and effectively resolve customer queries in a timely...

  • International Chat Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Roles & Responsibilities:-- Should be handling multiple chats 2-3 at the same time.- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.- Process transactions involving large sums of money and ensure accuracy.- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.- This...