International Chat Support Executive

3 weeks ago

Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time
Roles & Responsibilities:-

- Should be handling multiple chats 2-3 at the same time.
- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
- Process transactions involving large sums of money and ensure accuracy.
- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
- This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
- Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
- Processing customers orders and ensuring its accuracy and completion.

Preferred Candidate Profile:-

o 0.6-3 years of experience in International Chat Support experience.

o Excellent communication skills

o Graduation is mandatory.

o Rotational shifts & Rotational week offs.

Perks and benefits

o Both side cab facilities.

o Medical Insurance

o Life Insurance

o Salary ranges from 25k inhand.

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