Chat & Gmail Support Executive

1 week ago

Noida, Uttar Pradesh, India Freekamaal Full time ₹ 15,000 - ₹ 25,000 per year

Location: Noida sector

Company:

Job Type: Full-Time

Time: 9:00 AM – 6:00 PM/9:30 AM – 6:30 PM

Working Days: Monday to Saturday (2nd and 4th Saturday off)

About

is one of India's leading online deals, discounts, and coupons platforms. We help millions of users save money through exclusive offers, cashback, and affiliate partnerships. We are looking for a Chat & Gmail Support Executive to join our team and provide outstanding support to our growing user base.

Key Responsibilities

  • Handle live chat support and respond promptly to user queries.
  • Manage Gmail/email support tickets, ensuring timely and accurate responses.
  • Resolve customer concerns related to:
  • Account login and registration issues
  • Cashback tracking and redemption
  • Coupon/offers-related queries
  • Payment status or pending cashback concerns
  • Maintain professional and empathetic communication with users.
  • Escalate unresolved issues to the concerned department and follow up till resolution.
  • Keep records of customer interactions and update the support database.
  • Assist in improving customer experience by sharing feedback with the operations and product teams.
  • Work towards achieving response time SLAs and customer satisfaction targets.

Requirements

  • Bachelor's degree (preferred but not mandatory).
  • 6 months to 4 years of experience in chat/email/customer support (freshers with good communication skills may apply).
  • Excellent written communication skills in English.
  • Ability to multitask and manage multiple chat/email conversations simultaneously.
  • Basic knowledge of MS Office/Google Workspace.
  • Problem-solving skills with a customer-first attitude.
  • Familiarity with e-commerce, deals, or cashback platforms will be an added advantage.

What We Offer

  • Opportunity to work with one of India's top deals and cashback websites.
  • A young, dynamic, and collaborative work culture.
  • Skill development and career growth opportunities.
  • Competitive salary with performance-based incentives.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer

  • Chat Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Digininja Private Limited Full time

    Job DescriptionWe are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:- Provide prompt, courteous,...

  • Chat Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Digininja Private Limited Full time ₹ 4,20,000 per year

    We are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:Provide prompt and efficient live chat...

  • Chat Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Dolphin Infra Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Summary:-We are seeking a proactive and customer-focused Chat Support Executive to join our company. The ideal candidate should have excellent communication skills, a strong understanding of the financial industry, and the ability to provide timely, accurate, and professional support to our clients via live chat.Key Responsibilities:-Provide professional...

  • International Chat Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Roles & Responsibilities:-- Should be handling multiple chats 2-3 at the same time.- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.- Process transactions involving large sums of money and ensure accuracy.- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.- This...

  • International Chat Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Roles & Responsibilities:- Should be handling multiple chats 2-3 at the same time. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. Process transactions involving large sums of money and ensure accuracy. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job...

  • Chat Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 25,000

    Job OverviewWe are seeking an experienced and skilled International Chat Support Executive to join our team. This role involves providing exceptional customer service to clients from around the world, handling multiple chats simultaneously, and resolving a wide range of customer service issues.About the Role:Deliver high-quality customer service through chat...

  • Chat Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Tech Mahindra Full time US$ 30,000 - US$ 60,000 per year

    Roles and ResponsibilitiesProvide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger).Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.Work on international non-voice processes for clients across different time zones.Develop strong communication skills to...

  • International Chat Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 22,000 - ₹ 26,000 per year

    Teleperformance is hiring for Noida:Chat Support Executive5 Days WorkingRotational Shifts2 days Week offs(rotational)Under Graduate and Fresher can ApplySalary for Fresher - 20K + 2K PLIWith minimum 6 months experience(UG/Graduate)Salary - 24K + 2K PLIInterested Candidates share their resumesHR Barnali

  • Chat Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Next2call Com Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilityProvide exceptional customer service through chat support, resolving queries and concerns in a timely and professional manner.Utilize strong problem-solving skills to address complex issues and provide effective solutions.Collaborate with internal teams to ensure seamless delivery of services and high-quality results.Develop and...

  • Chat Support Associate

    2 days ago

    Noida, Uttar Pradesh, India Lavikk Business Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Hiring for Chat Support - Telecom Process 1 year dual chat experience of International BPO only Any grad or UG Immediate Joiners job Location - Noida Excellent written and verbal communication skills required Call or share CV ASAP Perks and benefitsSalary upto 4.3LPA + Loyalty Bonus +both sides cab