
Chat Support Specialist
2 days ago
We are seeking an experienced and skilled International Chat Support Executive to join our team. This role involves providing exceptional customer service to clients from around the world, handling multiple chats simultaneously, and resolving a wide range of customer service issues.
About the Role:
- Deliver high-quality customer service through chat support.
- Handle multiple chats 2-3 at a time, ensuring timely responses and resolutions.
- Process transactions involving large sums of money with accuracy and attention to detail.
- Collaborate with colleagues to ensure seamless customer experience.
Key Responsibilities:
- Answering inquiries and solving customer service issues.
- Processing orders accurately and efficiently.
- Maintaining a positive and professional attitude in all interactions.
Preferred Candidate Profile:
- A minimum of 0.6-3 years of experience in International Chat Support.
- Excellent communication and interpersonal skills.
- Graduation is mandatory for this position.
- Ability to work rotational shifts and week offs.
Benefits Package:
- Cab facilities for employees.
- Medical Insurance to protect your well-being.
- Life Insurance for added peace of mind.
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