
Support Learner Advocate
4 days ago
Job Description:
The Learning Support Expert plays a critical role in providing exceptional learner support and ensuring the success of our students. This is a full-time, remote position that requires strong interpersonal skills, industry experience, and knowledge of machine learning, AI, data engineering, data science, and data analytics.
This role involves working closely with students to guide them through their learning journey, monitoring and responding to student inquiries via the learning management system and learner support software within 24 hours or less. The expert will rely on industry knowledge to guide students through complex assignments and questions, provide prompt feedback that helps students build problem-solving skills, and work with students at various levels of experience and career development.
Key Responsibilities:
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