
Customer Support Specialist
2 weeks ago
Job Overview:
We are seeking a skilled and detail-oriented Program Coordinator to join our team. In this role, you will work closely with internal teams, learners, and external partners to ensure the smooth execution of programs.
Key Responsibilities:
- Support end-to-end program execution, including scheduling, tracking, and reporting.
- Coordinate with internal teams, faculty, and external partners to meet program timelines.
- Manage learner onboarding, communication, and engagement during the program.
- Collect and analyze program data to identify gaps and suggest improvements.
- Act as the first point of contact for learners and stakeholders, resolving queries quickly.
Requirements:
- Bachelor's degree in a relevant field.
- 0–3 years of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
- Strong analytical skills with good knowledge of MS Excel and basic data handling.
- Excellent verbal and written communication skills.
- Well-organized, detail-oriented, and able to handle multiple tasks.
- Comfortable working in a fast-paced environment with minimal supervision.
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