Ocean Freight Operations Manager

1 week ago

Kolkata, West Bengal, India beBeeOperations Full time ₹ 1,20,00,000 - ₹ 1,99,00,000
Freight Manager

This role supports Regional Heads in achieving business objectives, drives process improvements, fosters stakeholder collaboration, and delivers superior customer service while leading the operations team.

Key responsibilities include managing freight operations (FCL, LCL, imports, exports) in the West region, ensuring compliance, service quality, and cost efficiency.

  • Negotiate with carriers, NVOCCs, and vendors to secure competitive procurement rates and optimal space allocation.
  • Collaborate with sales and account management teams to support business growth, improve customer satisfaction, and expand market share in key trade lanes.

Required qualifications include a Bachelor's Degree in Business, Logistics, Supply Chain, or a related field, and a minimum of 10-12 years of relevant working experience in the logistics industry with regional or P&L responsibilities.

  • Strong analytical and problem-solving skills; both short-term/tactical and long-term/strategic
  • Familiarity with international trade regulations and customs processes.

Responsibilities also involve monitoring regional performance through KPIs (transit times, documentation accuracy, operational efficiency) and taking corrective action to ensure service reliability.

Leadership and mentoring skills are essential for this role, as well as the ability to adhere to company SOPs, ISO standards, and regulatory requirements.

Bachelor's Degree in Business, Logistics, Supply Chain, or a related field is required. Experience should be at least 10-12 years in logistics industry with regional or profit & loss (P&L) responsibilities.

  • A strong background in analysis and decision making will be expected
  • Also we need someone who can handle International Trade Regulations and Customs Process smoothly

The successful candidate will have a track record of driving business growth, improving customer satisfaction, and expanding market share in key trade lanes.

Other important tasks includes driving process improvements, digitalization, leadership and development of ocean operations team.

This position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

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