Collection Manager

2 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

ICCS is seeking an experienced professional for a challenging role in collections operations.

Key Responsibilities:

  • Building and managing a team of collections executives to meet targets.
  • Managing the portfolio and the cost of collections.
  • Ensuring legal guidelines are followed for debt collections and recovery.
  • Managing escalations from clients and providing feedback on credit policy.

Requirements:

  • Prior experience leading collections or debt recovery at a FinTech lending firm or NBFC.
  • Strong understanding of key metrics such as Days to Collect and collection efficiency.
  • Knowledge of consumer lending, debt recovery, and collection processes.
  • Prior experience in capacity planning, productivity improvement, and managing SLA.


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