Customer Care Representative for Collections
3 weeks ago
About the Role:
NTT DATA Services is looking for a skilled Collections Associate to join our team in India. As a Collections Associate, you will be responsible for handling routine and non-routine matters related to customer collections.
Key Responsibilities:
- Resolves complex client situations by applying demonstrated knowledge and skills acquired through job experience.
- Ensures accurate and timely completion of transactions to meet or exceed client SLAs.
- Handles routine questions and issues, referring complex or unexpected matters to higher-level employees for assistance.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, and more.
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