Pet Care Service Sales Representative
4 weeks ago
Location: Sector 59, Noida
Company: ThePetNest
Job Type: Full-time, Desk Job
Compensation: Fixed salary of ₹25,000 - ₹30,000 & Incentives based on sales
About Us:
ThePetNest is a rapidly growing tech-enabled company in the Indian pet care market, offering a range of pet care services. We are looking for passionate individuals to help us continue providing exceptional services to pet parents.
Job Overview:
We are seeking enthusiastic and motivated sales representatives to sell our range of pet care services to pet parents. This is a desk-based role where you will be responsible for managing inbound leads, making outbound calls, and converting potential customers into happy clients. You will play a key role in driving revenue by understanding customer needs and offering tailored solutions.
Responsibilities:
- Engage with potential customers via phone, email, and chat to promote ThePetNest's pet care services.
- Understand customer requirements and recommend suitable pet care services.
- Achieve and exceed monthly sales targets and KPI metrics.
- Build and maintain long-term relationships with customers to ensure repeat business.
- Maintain accurate records of interactions, sales, and customer details in the CRM system.
- Collaborate with the operations and customer service teams to ensure seamless service delivery.
- Provide timely feedback to the marketing team regarding customer needs and service improvements.
- Participate in training programs to stay updated on our services and promotions.
Requirements:
- Proven experience in sales, telemarketing, or customer service (experience in pet care services is a plus).
- Excellent communication skills, both verbal and written.
- Strong persuasion and negotiation skills with a customer-first mindset.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with CRM software is preferred.
- Passion for pets and empathy towards pet parents will be an advantage.
- Goal-oriented, with a drive to earn through incentives.
Perks & Benefits:
- Competitive salary with lucrative performance-based incentives.
- Opportunity to work in a dynamic, growing industry.
- Training and development programs to enhance your sales skills.
- Work in a pet-friendly environment.
- Opportunities for career growth within the company.
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