US Third Party Collection Specialist

2 weeks ago


Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full time
Job Overview
INTINERI INFOSOL PRIVATE LIMITED, a Pan India and global IT/Non-IT recruitment specialist, seeks a Junior US Third Party Collection Specialist.

The ideal candidate has a minimum of 1 year of work experience in a similar role. This is a full-time position that requires strong communication skills and expertise in handling US processes, specifically in debt collection.

Key Responsibilities
  1. Contact US customers to collect outstanding debts in accordance with company protocols and US regulations.
  2. Negotiate payment plans and settlements to achieve optimal recovery rates.
  3. Accurately document all interactions with customers in CRM systems.
  4. Monitor and report on collection activities and outcomes to management.
  5. Collaborate with other team members to resolve complex collection cases.
  6. Ensure compliance with relevant US debt collection laws and guidelines.
  7. Provide exceptional customer service to maintain good client relationships.


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