US Collections Specialist
3 weeks ago
We are seeking a highly skilled US Collections Specialist to join our team at ResoPro Services.
Key Responsibilities- Conduct outbound collection calls to customers with overdue accounts.
- Negotiate payment plans and settlements with customers to recover debts.
- Document all collection activities and update customer records.
- Handle customer inquiries and provide accurate information regarding their accounts.
- Adhere to federal and state laws governing debt collection practices.
- Resolve escalated customer issues and complaints related to collections.
- Identify delinquent accounts and recommend accounts for further action.
- Work closely with internal teams to ensure timely resolution of customer accounts.
- Meet individual and team collection targets and KPIs.
- Provide regular reports and updates on collection activities.
- Bachelor's degree in Finance, Business, or a related field.
- Proven experience in debt collection or customer service.
- Strong knowledge of collection laws and regulations.
- Excellent negotiation and communication skills.
- Ability to handle difficult conversations and remain professional under pressure.
- Proficiency in using collection software and CRM systems.
- Strong analytical and problem-solving abilities.
- Detail-oriented and highly organized with the ability to prioritize tasks.
- Ability to work independently and as part of a team.
- Sound understanding of financial principles and credit terms.
-
US Collection Process Specialist
1 month ago
Greater Noida, Uttar Pradesh, India ResoPro Services Full timeJob Summary:We are seeking a highly skilled and motivated US Collection Process Specialist to join our team at ResoPro Services. As a key member of our collection team, you will be responsible for recovering outstanding debts from customers while maintaining positive customer relationships and adhering to legal and ethical collection practices.Key...
-
Collection Specialist
2 weeks ago
Greater Noida, Uttar Pradesh, India ResoPro Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Collection Specialist to join our team in the US. In this role, you will be responsible for conducting outbound collection calls to customers with overdue accounts, negotiating payment plans and settlements, and documenting all collection activities.Key Responsibilities:Conducting outgoing...
-
US Collection Specialist
2 weeks ago
Greater Noida, Uttar Pradesh, India ResoPro Services Full timeJob Title: US Collection ProcessWe are seeking a skilled US Collection Process professional to join our team at ResoPro Services.Job Responsibilities:Conduct outbound collection calls to customers with overdue accounts, negotiating payment plans and settlements while maintaining positive customer relationships.Document all collection activities and update...
-
US Collection Process Specialist
4 weeks ago
Greater Noida, Uttar Pradesh, India ResoPro Services Full timeUS Collection Process OverviewThe US Collection Process position is a critical role within ResoPro Services, playing a vital part in recovering outstanding debts from customers while maintaining positive customer relationships and adhering to legal and ethical collection practices.Key Responsibilities:Conducting outbound collection calls to customers with...
-
US Third Party Collection Specialist
2 weeks ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full timeJob OverviewINTINERI INFOSOL PRIVATE LIMITED, a Pan India and global IT/Non-IT recruitment specialist, seeks a Junior US Third Party Collection Specialist.The ideal candidate has a minimum of 1 year of work experience in a similar role. This is a full-time position that requires strong communication skills and expertise in handling US processes, specifically...
-
US Debt Collection Specialist
3 weeks ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full timeJob OverviewWe are seeking an experienced Junior US Third Party Collection Specialist to join our team. The ideal candidate should have a minimum of 1 year of work experience in a similar role, with strong communication skills and expertise in handling US processes, specifically in debt collection.Key ResponsibilitiesContact customers in the US to collect...
-
US Third Party Collection Specialist
3 weeks ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full timeCompany OverviewINTINERI INFOSOL PRIVATE LIMITED specializes in Pan India and global IT/Non-IT recruitments, offering services including domestic campaigns, lead generation, customized database generation, vendor call center campaigns, both Voice and Non-Voice. With a team of 11-50 employees, Intineri Infosol operates in the IT Services and IT Consulting...
-
International Collections Specialist
2 weeks ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full timeJob Summary:We are seeking a highly skilled International Collections Specialist to join our team at INTINERI INFOSOL PRIVATE LIMITED. As an International Collections Specialist, you will be responsible for performing outbound and inbound calls to ensure timely collection of payments, negotiating payment schedules, and resolving any account issues.Key...
-
US Collection Process Specialist
4 weeks ago
Noida, Uttar Pradesh, India ResoPro Services Full timeJob Overview:The US Collection Process position is a vital role within ResoPro Services, focusing on recovering outstanding debts from customers while maintaining positive customer relationships and adhering to legal and ethical collection practices.Key Responsibilities:Conducting outbound collection calls to customers with overdue accounts.Negotiating...
-
Collection Specialist
1 month ago
Noida, Uttar Pradesh, India Genpact Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Collection Specialist to join our team at Genpact. As a key member of our collections team, you will be responsible for resolving customer disputes and ensuring timely payment of invoices.Key ResponsibilitiesInvestigate and resolve customer disputes in a timely and professional...
-
Collections Specialist
1 month ago
Noida, Uttar Pradesh, India Support Star Corporate Services Pvt Ltd Full timeWe are seeking a skilled Collections Specialist to oversee the processing of customer refunds, review account alterations, and resolve client inconsistencies. Your duties will include developing effective repayment plans, following up with clients on overdue accounts, and overseeing all monthly payments and refunds.Key Responsibilities:Supervise assigned...
-
Deductions and Collections Specialist
2 days ago
Noida, Uttar Pradesh, India Genpact Full timeGenpact is a global professional services firm delivering outcomes that shape the future.We're seeking a skilled Deductions and Collections Specialist to join our team.This role will involve collections on past due invoices & invalid deductions via email, phone calls, etc.You'll be responsible for responding to queries related to disputed invoices,...
-
Customer Retention Specialist
6 days ago
Noida, Uttar Pradesh, India Vodafone Idea Limited Full timeJob OverviewVodafone Idea Limited, a leading telecom service provider in India, is seeking an experienced Customer Retention Specialist to join our team. The successful candidate will be responsible for managing outbound collections and driving retention efforts across various circles.Key Responsibilities:Manage the performance of outbound call centre teams...
-
US Debt Recovery Specialist
2 weeks ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full timeJob Overview: We are seeking a highly skilled US Debt Recovery Specialist to join our team at INTINERI INFOSOL PRIVATE LIMITED. As a key member of our debt collection team, you will be responsible for recovering debts from clients in the US market.About the Role:International calling and debt collection experienceKnowledge of US 3rd Party collections...
-
Noida, Uttar Pradesh, India NTT DATA Services Full timeCollection Specialist Job OverviewAs a Collections Specialist at NTT DATA Services, you will be responsible for processing transactions in accordance with client service level agreements. This role requires a well-rounded knowledge of policies and procedures, as well as strong communication and customer service skills.Key Responsibilities:• Process...
-
Debt Collection Specialist
3 weeks ago
Noida, Uttar Pradesh, India Astra Global Full timeCollection Specialist Role Overview:Astra Global at our centre of excellence is a top player in the international BPO category. This well-known establishment acts as a one-stop destination servicing customers. Over the course of its journey, this business has established a firm foothold in its industry since 2004. The belief that customer satisfaction is as...
-
Customer Service Representative
1 day ago
Noida, Uttar Pradesh, India NTT DATA Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team as a Collections Specialist in Noida, Uttar Pradesh, India.This is a fantastic opportunity for individuals who thrive in dynamic environments and possess excellent communication skills.
-
Process Specialist
5 days ago
Noida, Uttar Pradesh, India DATS Placement Full timeJob SummaryWe are seeking an experienced Process Specialist to join our team at DATS Placement. This role will involve working on Voice Collections and ensuring the smooth execution of processes.About UsDATS Placement is a leading provider of recruitment services, connecting talented individuals with top companies. Our goal is to provide exceptional service...
-
US Third Party Debt Recovery Specialist
1 day ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full timeCompany OverviewINTINERI INFOSOL PRIVATE LIMITED is a Pan India and global IT/Non-IT recruitment company, with offices in Kolkata and Noida. The firm specializes in domestic campaigns, lead generation, customized database generation, vendor call center campaigns, both Voice and Non-Voice.Job OverviewWe are seeking an experienced Junior US Third Party Debt...
-
Senior Collections Specialist
4 days ago
Noida, Uttar Pradesh, India Genpact Full timeJob Summary:We are seeking a highly skilled Senior Collections Specialist to join our team in optimizing the Order to Cash process. This individual will be responsible for collecting past due invoices and resolving deductions on allocated portfolios.About the Role:In this role, you will be responsible for daily reporting of individual portfolios to track and...