
US Collection Process Specialist
2 days ago
The US Collection Process position is a critical role within ResoPro Services, playing a vital part in recovering outstanding debts from customers while maintaining positive customer relationships and adhering to legal and ethical collection practices.
Key Responsibilities:- Conducting outbound collection calls to customers with overdue accounts.
- Negotiating payment plans and settlements with customers to recover debts.
- Documenting all collection activities and updating customer records.
- Handling customer inquiries and providing accurate information regarding their accounts.
- Adhering to federal and state laws governing debt collection practices.
- Resolving escalated customer issues and complaints related to collections.
- Identifying delinquent accounts and recommending accounts for further action.
- Working closely with internal teams to ensure timely resolution of customer accounts.
- Meeting individual and team collection targets and KPIs.
- Providing regular reports and updates on collection activities.
- Bachelor's degree in Finance, Business, or a related field.
- Proven experience in debt collection or customer service.
- Strong knowledge of collection laws and regulations.
- Excellent negotiation and communication skills.
- Ability to handle difficult conversations and remain professional under pressure.
- Proficiency in using collection software and CRM systems.
- Strong analytical and problem-solving abilities.
- Detail-oriented and highly organized with the ability to prioritize tasks.
- Ability to work independently and as part of a team.
- Sound understanding of financial principles and credit terms.
ResoPro Services is a leading provider of international collections, voice processes, BPO, and KPO services.
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US Collection Process Specialist
6 days ago
Greater Noida, Uttar Pradesh, India ResoPro Services Full timeJob Summary:We are seeking a highly skilled and motivated US Collection Process Specialist to join our team at ResoPro Services. As a key member of our collection team, you will be responsible for recovering outstanding debts from customers while maintaining positive customer relationships and adhering to legal and ethical collection practices.Key...
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US Collection Process Specialist
7 days ago
Greater Noida, Uttar Pradesh, India ResoPro Services Full timeJob Summary:We are seeking a highly skilled and motivated US Collection Process Specialist to join our team at ResoPro Services. As a key member of our organization, you will play a vital role in recovering outstanding debts from customers while maintaining positive customer relationships and adhering to legal and ethical collection practices.Key...
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Collection Specialist
6 days ago
Noida, Uttar Pradesh, India Genpact Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Collection Specialist to join our team at Genpact. As a key member of our collections team, you will be responsible for resolving customer disputes and ensuring timely payment of invoices.Key ResponsibilitiesInvestigate and resolve customer disputes in a timely and professional...
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Collections Specialist
5 days ago
Noida, Uttar Pradesh, India Support Star Corporate Services Pvt Ltd Full timeWe are seeking a skilled Collections Specialist to oversee the processing of customer refunds, review account alterations, and resolve client inconsistencies. Your duties will include developing effective repayment plans, following up with clients on overdue accounts, and overseeing all monthly payments and refunds.Key Responsibilities:Supervise assigned...
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International Voice Process Specialist
4 days ago
Noida, Uttar Pradesh, India 2coms Full timeJob DescriptionAs a Voice Process Specialist at 2coms, you will be responsible for communicating with customers from North America, Canada, and the UK. Your key tasks will include analyzing and processing transactions accurately and on time, documenting all transactions, and contributing to the collection of metrics on processes. You will also maintain...
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International Voice Process Specialist
4 days ago
Noida, Uttar Pradesh, India 2coms Full timeJob Title: International Voice Process SpecialistJob Summary: We are seeking a highly skilled International Voice Process Specialist to join our team at 2coms. As a key member of our operations team, you will be responsible for ensuring the smooth execution of voice transactions and providing exceptional customer service to our clients from North America,...
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International Voice Process Specialist
4 days ago
Noida, Uttar Pradesh, India 2coms Full timeJob Title: International Voice Process SpecialistAt 2coms, we are seeking a highly skilled International Voice Process Specialist to join our team. As a key member of our operations team, you will be responsible for analyzing and processing transactions accurately and on time.Key Responsibilities:Analyze and process transactions accurately and on...
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Collections Specialist
7 days ago
Noida, Uttar Pradesh, India Support Star Corporate Services Pvt Ltd Full timeKey Responsibilities:As a Collections Process at Support Star Corporate Services Pvt Ltd, you will be responsible for supervising assigned accounts to identify unresolved debts, developing effective repayment plans, and following up with clients on overdue accounts.Key Performance Indicators:Supervise and manage assigned accounts to ensure timely resolution...
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Senior Voice Process Specialist
7 hours ago
Noida, Uttar Pradesh, India 2coms Full timeJob DescriptionAt 2coms, we are seeking a highly skilled Senior Voice Process Specialist to join our team. As a Senior Voice Process Specialist, you will be responsible for analyzing and processing transactions accurately and on time. Your excellent communication skills and strong command over the English language will enable you to effectively communicate...
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International Voice Process Specialist
2 days ago
Noida, Uttar Pradesh, India 2coms Full timeJob DescriptionAt 2coms, we are seeking a skilled International Voice Process Specialist to join our team. The ideal candidate will have excellent communication skills and a strong command over the English language.Key Responsibilities: Analyze and process transactions accurately and on time. Document all transactions completed in a day. Make significant...
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Service Process Specialist
7 days ago
Noida, Uttar Pradesh, India Fujitsu Full timeJob DescriptionService Process SpecialistAs a Service Process Specialist at Fujitsu, you will play a critical role in ensuring the effective management of incidents, changes, and problems. Your primary responsibility will be to identify, monitor, and record information related to these events, ensuring that all relevant parties adhere to established...
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Junior Billing and Collections Specialist
6 days ago
Noida, Uttar Pradesh, India Transaction Network Services Full timeCollection and Billing AnalystAn exceptional team of professionals drives TNS' success, fostering a culture of excellence and personal growth.OverviewThe Collection and Billing Analyst will be responsible for the timely collection and accurate customer invoicing, revenue accounting, and billing of intra and inter-company transactions for the specified...
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CCE for Inbound US Process Specialist
7 days ago
Noida, Uttar Pradesh, India Vistec Partners Full timeRole and Responsibilities:We are seeking a highly motivated and organized individual to join our team as a CCE for Inbound US Process. The ideal candidate will have excellent communication skills and be willing to work in US shifts.Key Responsibilities:Collaborate with cross-functional teams to ensure seamless process execution.Develop and maintain strong...
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Service Process Specialist
4 days ago
Noida, Uttar Pradesh, India Fujitsu Full timeKey Responsibilities:As a Service Process Specialist at Fujitsu, you will be responsible for responding to contractual incidents, changes, and complaints by identifying, monitoring, and recording information. You will ensure that the Incident / Change / Problem / Knowledge Management process, procedures, and work instructions are adhered to by all relevant...
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BPO Customer Care Collections Specialist
8 hours ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeKey Responsibilities:• Develops and implements tactical and operational plans to achieve key milestones in the project.• Provides coaching and guidance to less experienced team members to enhance their skills and performance.• Collaborates with the team to prepare Standard Operating Procedures (SOPs) for new processes.• Ensures timely and accurate...
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International Voice Process Specialist
8 hours ago
Noida, Uttar Pradesh, India 2coms Full timeJob Title: International Voice Process SpecialistJob Summary: We are seeking a highly skilled and experienced International Voice Process Specialist to join our team at 2coms.Key Responsibilities:* Analyze and process transactions accurately and on time* Document all transactions completed in a day* Collaborate with the team to achieve common goals*...
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Government Tendering Specialist
2 days ago
Greater Noida, Uttar Pradesh, India Talent Steer Partners Full timeJob Title: Government Tendering SpecialistJob Summary:We are seeking a Government Tendering Specialist to lead our team in reviewing tender documents, assessing prequalification requirements, and coordinating the tendering process to secure government contracts.Key Responsibilities:Review tender documents, scope of works, and feasibility to determine...
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Noida, Uttar Pradesh, India Transaction Network Services Full timeDrive TNS' success by joining our team of talented professionals who work together to achieve excellence.OverviewThe Collection & Billing Analyst will be responsible for collecting and executing billing activities, reviewing contracts, and addressing client queries.ResponsibilitiesMain Responsibilities:Essential responsibilities include:Perform timely...
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Noida, Uttar Pradesh, India Vistec Partners Full timeRole and Responsibilities:We are seeking highly motivated and detail-oriented Freshers to join our team as CCE for Inbound US Process. The ideal candidate will have excellent communication skills and be willing to work in US shifts.Key Responsibilities:Collaborate with cross-functional teams to ensure seamless process execution.Develop and maintain strong...
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RN Onboarding Specialist
7 days ago
Noida, Uttar Pradesh, India All Care Therapies Full timeJob Title: RN Onboarding SpecialistWe are seeking a highly skilled RN Onboarding Specialist to join our team at All Care Therapies. As a key member of our US Talent Acquisition team, you will play a critical role in ensuring the seamless onboarding process for our Travel RNs.Key Responsibilities:Provide administrative support to assigned recruiters,...