US Third Party Debt Recovery Specialist

24 hours ago


Noida, Uttar Pradesh, India INTINERI INFOSOL PRIVATE LIMITED Full time

Company Overview

INTINERI INFOSOL PRIVATE LIMITED is a Pan India and global IT/Non-IT recruitment company, with offices in Kolkata and Noida. The firm specializes in domestic campaigns, lead generation, customized database generation, vendor call center campaigns, both Voice and Non-Voice.

Job Overview

We are seeking an experienced Junior US Third Party Debt Recovery Specialist to join our team in Noida. As a key member of our debt recovery team, you will be responsible for collecting outstanding debts from customers in the US, ensuring compliance with relevant laws and regulations.

Key Responsibilities

  • Contact US customers to collect outstanding debts in accordance with company protocols and US regulations.
  • Negotiate payment plans and settlements to achieve optimal recovery rates.
  • Document all interactions with customers accurately in our CRM system.
  • Monitor and report on collection activities and outcomes to management.
  • Collaborate with other team members to resolve complex collection cases.
  • E nsure compliance with relevant US debt collection laws and guidelines.
  • P rovide exceptional customer service to maintain good client relationships.
  • I dentify and address issues that could hinder successful debt recovery and propose solutions.

Requirements

  • A minimum of 1 year of experience in US third party debt collection processes, ensuring compliance with relevant laws and regulations.
  • Excellent communication skills, both verbal and written, to effectively interact with US customers and clients.
  • Proven experience in handling US debt collection, understanding of the market and specific challenges.
  • Strong knowledge of US first party and third party collection practices and procedures.
  • Understanding of international business processes and ability to work across time zones.
  • Ability to manage confidential and sensitive information with high integrity.
  • Strong problem-solving skills and a detail-oriented approach to work tasks.
  • Proficiency in using customer relationship management (CRM) systems and other relevant software tools.

Salary and Benefits

The estimated salary range for this role is ₹350,000 - ₹600,000 per annum, depending on experience and qualifications. INTINERI INFOSOL PRIVATE LIMITED offers a competitive benefits package, including health insurance, retirement plan, and paid time off.



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