Debt Recovery Specialist

3 weeks ago


Noida, Uttar Pradesh, India Astra Global Full time

Collection Specialist- 3rd Party

Overview:

Astra Business Services Pvt Ltd at Our Noida centre of excellence is a top player in the international BPO category. This well-established company acts as a one-stop destination servicing clients. The belief that customer satisfaction is as important as their products and services has helped this establishment garner a vast base of customers, which continues to grow by the day.

The company employs individuals dedicated to their roles and work hard to achieve the common vision and larger goals of the business. In the near future, the company aims to expand its line of products and services to cater to a larger client base. The Noida, India location occupies a prominent position in Noida Sector 63. It is known to provide top service in the following categories: BPO.

Job Summary:

A US Debt collection representative is a professional responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately.

Responsibilities:

Make outbound calls to customers to collect past due bills

Meet department productivity and quality standards

Ability to handle high volume calls

Strive to achieve a first call resolution to collect the outstanding bill

Ability to apply independent judgment to handle all aspects of the collection process

Responsible for corresponding with customers

Requirements:

1 or more years of Call Center experience required

Excellent negotiation skills & Communication Skills

Good Thought process

Experience: 6 months plus

Ability to work over weekends

Ability to multitask

Ready to work from office

Education Requirements:

High school diploma, Graduate/Under Graduate



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