
Retail Operations Leader
3 days ago
Job Summary
We are seeking an experienced Store Manager to oversee the day-to-day operations of our retail store. As a key member of our team, you will be responsible for driving sales growth, managing inventory, and ensuring exceptional customer experiences.
Main Responsibilities:
- Lead and manage the store team, fostering a customer-focused and sales-driven environment.
- Conduct training sessions on products and sales practices to upskill staff.
- Work closely with marketing, finance, and HR teams to align store strategy with organizational goals.
- Monitor store performance using KPIs and generate reports for leadership.
- Implement security and loss prevention measures to protect store assets.
Key Deliverables:
- Ensure smooth store operations aligned with SOPs and brand standards.
- Maintain optimal inventory levels and coordinate with supply chain for timely replenishment.
- Achieve revenue and cost targets through budget adherence and efficient operational practices.
- Deliver superior in-store customer experience and enhance satisfaction through prompt issue resolution.
- Prepare store for launches, upgrades, and maintain visual merchandising standards.
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