Retail Operations Leader

2 days ago

Mumbai, Maharashtra, India beBeeStoreManagement Full time ₹ 30,00,000 - ₹ 50,00,000
Job Overview

The Store Manager plays a pivotal role in the success of our retail operations. This individual is responsible for maintaining store inventory and daily reports, ensuring seamless customer service, and implementing visual merchandising strategies.

Key Responsibilities:
  • Maintaining accurate store inventory levels and generating timely reports to inform business decisions.
  • Effectively resolving customer complaints and providing exceptional service to drive customer satisfaction and loyalty.
  • Developing and implementing visually appealing store displays that showcase products and create an engaging shopping experience.
  • Counseling and performance managing staff members to optimize team performance and achieve sales goals.
  • Providing training and coaching to sales teams on new products and services to enhance their knowledge and skills.
  • Following up with customers to ensure product orders are fulfilled efficiently and effectively.
  • Managing accounting activities within the store to maintain financial accuracy and compliance.
  • Organizing events and promotions to engage valued customers and drive sales growth.
Requirements:
  • Proven track record of leadership and management experience in a retail environment.
  • Excellent communication and interpersonal skills to build strong relationships with customers, colleagues, and stakeholders.
  • Ability to analyze data and make informed business decisions to drive sales growth and customer satisfaction.
  • Strong problem-solving skills to resolve complex issues and implement effective solutions.
  • Flexibility and adaptability to respond to changing business needs and priorities.
  • Proficiency in using technology and software applications to manage store operations and communicate with stakeholders.
What We Offer:
  • A competitive salary and benefits package to recognize your value and contributions.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment that fosters growth and success.
  • The opportunity to work with a dynamic and innovative team to drive business results and achieve excellence.

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